Virtual Catering Specialist

Placements24; Rustenburg; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Fully remote work environment

Innovative virtual event solutions

Professional development and training

Job summary

Placements24 is seeking a motivated Virtual Catering Specialist to work remotely helping clients arrange online events with top-tier catering partners. You will coordinate food delivery logistics, liaise with a network of caterers, and ensure a seamless experience for participants across locations from your home office.

The role suits a proactive, digitally-savvy individual with hospitality knowledge, strong communication, and the ability to manage multiple virtual events with precision.

Qualifications

• Experience in catering operations or event coordination.
• Strong organizational and attention to detail.
• Excellent communication for virtual interactions.
• Familiarity with remote work tools.

Responsibilities

• Manage and coordinate catering orders for virtual events, ensuring timely delivery to all participants.
• Liaise with a network of approved caterers to confirm bookings, menus, and delivery schedules.
• Communicate effectively with clients to understand their requirements and provide tailored solutions.
• Troubleshoot and resolve any logistical issues related to virtual catering, such as delivery delays or order discrepancies.
• Develop and maintain relationships with partner caterers to ensure service quality and reliability.
• Track orders and manage invoicing and payment processes efficiently.

Skills

Catering operations

Event coordination

Remote operations

CRM software

Online ordering platforms

Communication skills

Multitasking

Tools

CRM software

Job description

About the Role

Our client is seeking a motivated and adaptable Virtual Catering Specialist to join their innovative team, operating entirely remotely. In this role, you will be the central point of contact for clients seeking high-quality virtual catering solutions for online events, meetings, and conferences. Your responsibilities will include coordinating food delivery logistics, liaising with a network of partner caterers, and ensuring a seamless experience for participants across different locations. You will play a crucial part in shaping the future of remote event catering, ensuring exceptional service delivery from your home office. This position is perfect for an individual who thrives in a digital environment and possesses a strong understanding of the hospitality industry.

Key Responsibilities

• Manage and coordinate catering orders for virtual events, ensuring timely delivery to all participants.
• Liaise with a network of approved caterers to confirm bookings, menus, and delivery schedules.
• Communicate effectively with clients to understand their requirements and provide tailored solutions.
• Troubleshoot and resolve any logistical issues related to virtual catering, such as delivery delays or order discrepancies.
• Develop and maintain relationships with partner caterers to ensure service quality and reliability.
• Track orders and manage invoicing and payment processes efficiently.

Requirements

• Proven experience in catering operations , event coordination, or a similar role, preferably with exposure to remote operations.
• Excellent organizational and multitasking abilities, with a strong focus on detail.
• Exceptional communication and customer service skills, adapted for virtual interactions.
• Proficiency in using online ordering platforms, CRM software, and virtual collaboration tools.
• Ability to manage multiple projects simultaneously in a fast-paced, remote work setting.
• A passion for food and creating positive customer experiences, even from a distance.

Benefits

• Competitive salary and performance-based bonuses.
• Fully remote work environment, offering significant flexibility.
• Opportunities to contribute to innovative virtual event solutions.
• Professional development and training in remote operations and event technology.
• A dynamic and supportive team culture focused on collaboration and growth.