Virtual Assistant – Landscaping Services

Virtustant

South Africa

À distance

ZAR 595 000 - 793 000

Plein temps

Il y a 2 jours

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Avantages offerts par ce poste

Remote work

USD or local currency payment

Résumé du poste

Virtustant is seeking a Virtual Assistant to manage daily operations, protect the manager's time, and handle routine communications. You will support admin and accounting tasks while coordinating with customers and Spanish-speaking crews.

This remote, full-time role follows a 9:00 AM–5:00 PM ET schedule, requires strong English and Spanish, and experience in home services or property management is preferred. You will maintain the CRM, track progress, and organize SOPs and documents.

Qualifications

Professional English and Spanish language skills.
C1 or C2 English level for client-facing communication.
Experience in home services, construction, landscaping, or property management is preferred.

Responsabilités

Manage daily operations to protect the manager's time.
Handle routine communications and delegate tasks.
Provide administrative and accounting support.
Communicate with customers and Spanish-speaking crews.
Track project progress and organize important company documents.

Connaissances

Bilingual English/Spanish

Inbox management

Customer service

Communication skills

Task delegation

Outils

CRM software

Email management tools

Phone systems

Website monitoring tools

LinkedIn monitoring tools

Description du poste

Job Title: Virtual Assistant

About The Company

Our client has a long history of providing full-service landscaping throughout the San Francisco Bay Area. They understand local plants and use the latest techniques and equipment to provide high-quality services at affordable prices for commercial and residential customers.

Job Description

In this role, you will manage daily operations to protect the manager's time. You will handle routine communications and delegate tasks as needed. You will also provide administrative and accounting support.
You will communicate with customers and Spanish-speaking crews. You will also track project progress and organize important company documents.

Responsibilities Of The Role

Manage email and inboxes.
Handle customer service and phone communication.
Route work to the correct team member.
Follow through on tasks without constant supervision.
Communicate with Spanish-speaking crews.
Track before-and-after pictures and completed work.
Manage CRM and customer follow-up.
Monitor website and LinkedIn for leads.
Organize Standard Operating Procedures (SOP) and the Operations Handbook.
Provide administrative and accounting support.
Handle and delegate routine communications.

Required Experience And Qualifications

Professional English and Spanish language skills.
C1 or C2 English level for client-facing communication.
Experience in home services, construction, landscaping, or property management is preferred.

Preferred Skills

Strong email and inbox management.
Customer service and phone communication skills.
Ability to route work to the correct person.
Strong follow-through without constant supervision.
Comfort communicating with Spanish-speaking crews.
Ability to track before-and-after pictures and completed work.
CRM and customer follow-up experience.
Experience monitoring website and LinkedIn leads.
Experience organizing SOPs and Operations Handbooks.
Experience providing administrative and accounting support.
Ability to protect a manager's time by handling and delegating routine communications.