Villa Operator

GC Solar; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

CAPE JOY in Cape Town is seeking a dynamic Villa Operator for our luxury villa. You will manage daily operations, ensuring a relaxed yet sophisticated guest experience and seamless service across departments.

Ideal candidates have hospitality management experience at a department-head level, strong organizational skills, and hands-on leadership. Fluent English is required; additional languages are a plus. Live-out accommodation is provided.

Qualifications

• Degree in hospitality management with department-head experience (F&B, guest relations, or housekeeping).
• Proven ability to create and operate systems.
• High EI with proactive, solution-oriented approach.
• Excellent written and verbal communication skills.
• Highly organized with breakfast cooking skills and cross-department efficiency.
• Delegation and supervision confident.
• Fluent in English; additional languages advantageous.

Responsibilities

• Create a relaxed yet sophisticated guest atmosphere and supervise service.
• Lead guest relations across departments to ensure a seamless experience.
• Take ownership of the guest experience with hands-on leadership.
• Ensure high standards in breakfast and overall operations.
• Maintain strong organisational systems and staff coordination.

Skills

Hospitality management

Leadership

Communication

Breakfast cooking

Team player

Education

Hospitality management degree

Job description

Cape Town, South Africa | Posted on 13/05/2026

• Salary Will be discussed during interview
• City Cape Town
• Province Western Cape
• Country South Africa
• Postal Code 7625

Job Description

CAPE JOY is seeking a dynamic and experienced Villa Operator for our luxury VILLA in CAPE TOWN. This role is ideal for an individual with a strong understanding of international luxury hospitality who values understated, authentic, and effortless service.

The successful candidate will know how to create a relaxed yet sophisticated atmosphere, ensuring guests feel truly at home. A keen eye for detail, exceptional organisational skills, and a hands-on leadership style are essential.

Requirements

• Prior experience and degree in hospitality management, ideally as a Department Head (F&B, Guest Relations, or Housekeeping)
  
• Proven success in creating and operational systems
  
• High emotional intelligence with a proactive, solution-oriented approach
  
• Excellent written and verbal communication skills
  
• Highly organised and high quality Breakfast cooking skill and efficient across multiple departments
  
• Confident in delegation and supervision
  
• Fluent in English (Africans and any European language advantageous)
  
• Team player comfortable in a small, close-knit team
  
• Willing to be hands-on and take full ownership of the guest experience
  
• Live out accommodation