About the Role
Our client, a renowned event management company specializing in major sporting events, is seeking a diligent and organized Venue Operations Coordinator for their operations in Port Elizabeth. This role is pivotal in ensuring the seamless execution of events, from planning and setup through to teardown and post-event analysis. You will work closely with various stakeholders, including venue staff, security, catering, technical teams, and event organizers, to guarantee a safe, secure, and enjoyable experience for all attendees. This hybrid role requires a proactive individual who can manage on-site logistics effectively while also contributing to planning and reporting remotely. A passion for sports and a knack for problem-solving under pressure are essential.
Key Responsibilities
- Assist in the planning and execution of all operational aspects of sporting events held at designated venues.
- Coordinate with internal teams and external suppliers to ensure timely delivery of services and equipment.
- Manage on-site logistics, including setup, access control, signage, and waste management.
- Liaise with venue management, security personnel, and emergency services to ensure safety and security protocols are maintained.
- Oversee the smooth operation of concessions, merchandise, and hospitality areas during events.
- Assist in developing and implementing event run sheets and contingency plans.
- Conduct pre- and post-event venue inspections and provide detailed reports.
- Manage event staff and volunteers as required, ensuring clear communication and task delegation.
- Respond to and resolve operational issues and emergencies promptly and efficiently.
Requirements
- Bachelor's degree in Event Management, Sports Management, Business Administration, or a related field, or equivalent practical experience.
- Minimum of 3 years of experience in event operations, venue management, or a similar role, preferably within the sports industry.
- Strong understanding of event logistics, safety regulations, and operational planning.
- Excellent organizational and multitasking abilities, with keen attention to detail.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and event management software is a plus.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Ability to remain calm and make sound decisions under pressure.
- Willingness to work irregular hours, including evenings, weekends, and public holidays, as required by event schedules.
- Experience working in Port Elizabeth or with its venues is advantageous.
Benefits
- Competitive contractor rates commensurate with experience.
- Exposure to high-profile national and international sporting events.
- Opportunity to gain extensive experience in venue operations.
- Flexible hybrid work arrangement.
- Networking opportunities within the sports and events industry.