Vehicle Buyer

Bluespec Holdings; Mbombela (Nelspruit); Presencial; ZAR 180 000 - 300 000; Tempo integral

Resumo da oferta

Bluespec Holdings seeks a results-driven professional to contribute to profit targets by negotiating pricing, following up with clients, and coordinating with dealers. You will deliver exceptional customer service across all touchpoints, ensuring empathetic, professional interactions and timely communication.

Adherence to company policies and accurate documentation are essential. The role requires proactive engagement with dealers, sales teams, and clients to convert leads, evaluate vehicles,

Qualificações

• Strong negotiation skills with clients.
• Excellent customer service and interpersonal skills.
• Clear and professional written and verbal communication.
• Accurate documentation and record-keeping.

Responsabilidades

• Contribute to achieving profit targets by pricing discussions and dealer follow-ups.
• Provide world class customer service across interfaces and manage client interactions.
• Adhere to company policies and ensure documentation is accurate and compliant.

Conhecimentos

Negotiation

Customer service

Communication

Documentation

Descrição da oferta de emprego

Key performance area:

1.Contribute to the achievement of profit targets.

• Follow up with client when deal is accepted, negotiate on pricing.
• Ensure understanding of the latest market trends to assist in pricing of vehicles.
• Ensure appointments are made Continuously follow up with dealers, sales, and dealer agents to ensure that lead is actioned.
• Stay up to date with vehicle brands in the market, and prices on vehicles available in the market.
• Ensure leads on Weelee online portal can purchase vehicles then send to Online or Auction teams.

2.Ensure world class customer service at all customer interfaces.

• Build customer interest in the service and products offered and provide a personalised customer service of the highest level.
• Ensure that clients are dealt with in an empathetic, professional, and respectful way.
• Ensure appointments are made and vehicles are evaluated and negotiate for the best prices.
• Effective, efficient, and timeous communication via email / phone.
• Creating a new feedback procedure for clients or improving upon the existing model.
• Respond to clients within company standard TAT (24 hours) on all platforms.
• Ad-hoc functions such as processing customer accounts, filing documents.

3. Adhere to all company policies and procedures.

• Ensure that all processes are followed, and documentation is in accordance with Company Policies.
• Accuracy of documentation is critical and not negotiable.
• Complying with any and all reasonable instructions and requests from Management.
• Report any deviations and suspicious activities to management immediately.