Van Assistant

KERSTON FOODS CC; Milnerton; On-site; ZAR 120,000 - 180,000; Full time

Job summary

KERSTON FOODS CC in Milnerton, Western Cape, seeks a Delivery Support Assistant to assist drivers and ensure on-time, accurate deliveries. You will help navigate routes, log start/end times, and liaise with accounts for COD payments, while upholding safety and company procedures.

Responsibilities include unloading, securing loads, maintaining clean vehicles, and reporting delivery discrepancies. The role requires warehouse/delivery experience and good English communication.

Qualifications

• Minimum Grade 10.
• At least 2 years' experience in warehouse/distribution/delivery.
• Knowledge of safety practices for handling food products; FMCG experience advantageous.

Responsibilities

• Assist with navigation and recording delivery logs.
• Update routes and record start/end times at each stop.
• Analyse invoices, delivery sheets, and complete timesheets.
• Support drivers with COD authorizations and liaise with accounts.
• Assist with unloading, securing loads, and preventing damage.
• Keep vehicle and equipment clean and in good working order.
• Maintain safe warehouse environment and storage standards.

Skills

English proficiency

Numeracy

Time management

Attention to detail

Communication skills

Physical strength

Customer service

Initiative

Education

Grade 10

Job description

Purpose

To assist driver in every aspect of delivery to customer in an efficient and safe manner by following all company procedures and safety standards. Maintain a positive relationship with customers by maintaining professional representation of the company in all interactions with customers.

Key Responsibilities

• Assist with navigating to each destination on schedule and recording delivery logs.
• Update the driver of any route changes.
• Document start and end times at each stop for reporting purposes.
• Analyse, and interpret invoices, delivery sheets, and complete time sheets.
• Provide support to drivers in obtaining authorization for COD customers and liaise with the accounts department as and when requested by driver.
• Assist with the offloading of products by taking direction from the driver and working as a team to ensure accurate on-time deliveries.
• Ensure accuracy of deliveries when booked with a new driver by taking full responsibility of the standard operating procedures that.
• guide the processes of deliveries.
• Monitor stock on delivery to prevent theft.
• Assists in securing loads to avoid damaged products by making sure that the products are loaded securely and will not move or
• get damaged in transit.
• Properly use unloading standard procedures to ensure accurate delivery of product and to eliminate damage to product.
• Unload products at customer location in adherence with customer's requirements.
• Ensure that the vehicle equipment is clean.
• Assists the driver throughout the shift with vehicle maintenance and cleanliness.
• Keep vehicle, and associated equipment, clean and in good working order.
• Check loading equipment to ensure acceptable safe conditions for delivery prior to loading truck.
• Properly use equipment as per company standards to ensure safety and minimal maintenance costs.

Health and Safety

Maintain a clean and safe work area. Perform warehouse duties in accordance with the highest level of safety and efficiency and meets standards of quality. To use stacking techniques that will prevent damage to product. To keep warehouse spotless clean, organized, and safe. Respect safety measurements and highlight unsafe situations. Storage equipment kept clean meeting warehouse standards. Ensuring excellent housekeeping in storage areas. Ensuring work areas are kept clean, neat, and well-organized. Maintain safe working environment according to company procedures.

Qualifications and Experience:

• Minimum Grade 10
• Min 2 years' experience in warehouse /distribution/ delivery - preferably food products
• Knowledge and experience in safety practices and procedures applicable to handling of food products.
• FMCG experience advantageous.

Skills

• Able to speak read and write English, communicate in a clear and confident manner.
• Numeracy and literacy skills
• Effective time management and organization skills
• High level of accuracy and attention to detail
• Strong communication skills in writing and verbal
• Possesses physical strength necessary to lift and move heavy objects.
• Customer service skills
• Proactive, self-motivated, and work on own initiative