Universal Banker: Client-Centric Banking & Solutions

Standard Bank Group; Knysna; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Standard Bank Group in Knysna invites an experienced Universal Banker to join our branch. You will engage clients, identify needs, and provide appropriate banking solutions while meeting FAIS, KYC and other risk controls.

Open, amend, transfer and close client accounts; educate customers on digital channels; and contribute to branch growth through cross-selling and excellent service. The ideal candidate holds a FAIS‑aligned NQF5 qualification and 3–4 years of branch banking experience in a

Qualifications

• 3–4 years’ experience in branch banking or client-facing sales.

Responsibilities

• Engage clients across branch to understand needs and provide banking solutions.
• Identify sales opportunities and promote relevant banking products.
• Open, amend, transfer and close client accounts in line with procedures and risk controls.
• Educate clients on banking processes, digital channels and their rights.
• Maintain accurate records and contribute to a high-performing branch.

Skills

Client engagement

Sales

Cross-selling

Banking product knowledge

Risk & compliance

Education

NQF 5 FAIS-aligned qualification in banking

Job description

Standard Bank Group in Knysna invites an experienced Universal Banker to join our branch. You will engage clients, identify needs, and provide appropriate banking solutions while meeting FAIS, KYC and other risk controls.

Open, amend, transfer and close client accounts; educate customers on digital channels; and contribute to branch growth through cross-selling and excellent service. The ideal candidate holds a FAIS‑aligned NQF5 qualification and 3–4 years of branch banking experience in a