Training Operations Manager

RecruitMyMom; Stellenbosch; On-site; ZAR 334,800 - 502,200; Full time

Benefits offered by this job

21 days annual leave

Performance-linked bonuses

Provident fund after probation

Job summary

A leading training organization based in Stellenbosch is seeking a full-time Training Operations Manager. This role includes overseeing day-to-day training operations, managing a team, and ensuring compliance with accreditation standards. Responsibilities encompass planning, stakeholder relations, and operational management. Candidates should have at least 5 years of operations management experience, strong leadership skills, and relevant qualifications. The position offers a competitive salary within a hybrid work environment, requiring a minimum of 10 office days each month.

Qualifications

• Minimum 5 years’ experience in operations management, preferably in training or education.
• Experience with SETA accreditation and skills development funding is beneficial.
• Strong leadership and team management skills are essential.

Responsibilities

• Oversee operational processes including training coordination and administration.
• Lead and motivate operational teams to achieve high performance.
• Build relationships with clients and accreditation bodies.

Skills

Operations management

Leadership

MS Office proficiency

Stakeholder management

Strategic planning

Education

Grade 12 / Matric

National Certificate in OD ETD Practices (NQF Level 5)

Certificate in Operations Management

Tools

LMS/digital learning platforms

Job description

Stellenbosch, South Africa | Posted on 21/04/2026

• Location Type Hybrid (Part office, Part remote)
• Job Type Permanent
• Salary R30 000 - R45 000 + benefits and bonuses
• Remuneration Term Per Month
• Date Opened 21/04/2026
• State/Province Western Cape
• Country South Africa

Job Description

An established accredited training organisation is seeking a Training Operations Manager to join their team. This is a permanent, full-time role based in Stellenbosch, with a hybrid work arrangement requiring a minimum of 10 office days per month (Tuesdays, Wednesdays, and Thursdays, varying weekly). Working hours are Monday to Friday, 8:00 am – 5:00 pm, with flexibility around lunch‑time.

The Training Operations Manager is responsible for overseeing the day‑to‑day operations of the training and operational teams, ensuring the efficient delivery of accredited and non‑accredited training programmes. Reporting to the CEO, this role manages people, processes, and resources, maintains compliance with SETAs and accreditation bodies, and drives operational excellence across all learning initiatives.

Responsibilities

Training Operations Management

• Oversee planning, organisation, and control of operational processes including training coordination, administration, learner support, and assessment/moderation coordination.
• Develop and implement operational policies, procedures, and best practices.
• Monitor and manage operational budgets.
• Collaborate with the Quality Control Officer to ensure quality standards and successful audit outcomes.
• Ensure resources (facilitators, assessors, moderators) are available for training delivery.
• Manage all training projects efficiently within project close‑out timeframes.

People Management

• Lead, coach, and motivate direct reports (1 Training Coordinator + 2 Project Coordinators) and operational teams to achieve high performance.
• Conduct regular team meetings and provide feedback and recognition.
• Promote learning, development, and knowledge sharing across the team.

Stakeholder Management & Reporting

• Build strong relationships with clients, SETAs, and other accreditation bodies.
• Compile and submit SETA and project reports on time.
• Implement recommendations from audits or client feedback.

Requirements

• Minimum 5 years’ experience in operations management; experience in training/education is advantageous.
• Experience with SETA accreditation, learner support, and skills development funding is highly beneficial.
• Proficient in MS Office (Word, Excel, Outlook) and comfortable with LMS/digital learning platforms.
• Grade 12 / Matric required; National Certificate in OD ETD Practices (NQF Level 5) and/or Certificate in Operations Management is advantageous.
• Strong leadership and team management skills.
• Hands‑on operational and strategic experience.
• Excellent planning, organisational, problem‑solving, and decision‑making skills.
• Ability to multitask, take initiative, and manage multiple stakeholders.
• Permanent, full‑time position with competitive salary.
• 21 days annual leave.
• Performance‑linked increases and bonuses.
• Hybrid work arrangement: minimum 10 office days per month.
• Provident fund (compulsory after probation).