Operations Specialist

Hire Resolve; Umhlanga Rocks; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Negotiable salary

Job summary

A prominent company in South Africa is seeking an experienced Operations Specialist. The candidate will coordinate training facilitators, manage financial records, and handle moderation applications. Responsibilities include preparing training materials, liaising with suppliers, and ensuring compliance with accreditation standards. Ideal candidates will have a background in operations within training or education and possess strong organizational and communication skills. This is a full-time position offering a negotiable and competitive salary.

Qualifications

• Proven experience in operations or technical role within training or education.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Familiarity with SETAs & QCTO processes advantageous.

Responsibilities

• Coordinate and schedule training facilitators across various locations.
• Prepare and distribute training materials and packs.
• Liaise with suppliers for training deliveries.
• Process weekly payment requests and maintain accurate financial records.
• Complete external moderation applications and manage renewal/extension for assessors and moderators.
• Assist the business manager with administrative tasks.
• Supervise office staff and oversee daily operations to maintain an organized environment.
• Implement and monitor processes to ensure accreditation standards.
• Support planning and execution of training events and workshops.

Skills

Organizational skills

Multitasking abilities

Communication skills

Interpersonal skills

Problem-solving skills

Tools

Office management software

Financial record-keeping systems

Job description

Hire Resolve’s client, a leading company in Umhlanga, is currently seeking an experienced Operations Specialist to join their team. This individual will be responsible for coordinating training facilitators, preparing comprehensive training packs, liaising with suppliers, managing weekly payment requests, and handling external moderation applications, as well as renewals and extensions of scope for assessors and moderators.

Responsibilities

• Coordinate and schedule training facilitators across various locations.
• Prepare and distribute training materials and packs with attention to detail.
• Liaise with suppliers to ensure timely delivery of training and office resources.
• Process weekly payment requests and maintain accurate financial records.
• Complete external moderation applications and manage the renewal/extension process for assessors and moderators.
• Assist the business manager with administrative tasks.
• Supervise office staff and oversee daily operations to maintain an organized and professional environment.
• Implement and monitor processes to ensure compliance with accreditation standards.
• Provide support in planning and executing training events and workshops.

Requirements

• Proven experience in a similar operations or technical role, preferably within the training or education sector.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in office management software and financial record-keeping.
• Familiarity with the SETAs & QCTO processes will be advantageous.
• Ability to work independently and as part of a team.
• A proactive approach to problem‑solving and process improvement.

Compensation & Benefits

• Salary: negotiable and highly competitive based on experience.

Position: Full Time

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Operations Specialist • South Africa, Umhlanga