Tour Guide Staff

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking a German-speaking Land Experience Sales representative to promote and sell land experiences to cruise ship passengers in Cape Town. You will build relationships with guests and travel partners, tailoring packages that meet diverse preferences.

The role requires strong German, consultative selling, and the ability to work independently and as part of a team. You will attend trade shows and collaborate with experts to design memorable itineraries while ensuring

Qualifications

• Fluency in German is required.
• Previous sales experience, preferably in the travel or hospitality industry.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Availability to work flexible hours, including weekends and holidays.

Responsibilities

• Build and maintain relationships with cruise ship passengers, travel agents, and other potential clients.
• Promote and sell our land experiences to German-speaking passengers.
• Respond to inquiries and provide information about our services, packages, and itineraries.
• Collaborate with our team of experts to create customized land experiences for clients.
• Prepare and present proposals and quotes to clients.
• Process bookings and payments accurately and efficiently.
• Follow up with clients post-experience to ensure satisfaction and gather feedback.
• Attend trade shows and networking events to promote our services and generate new business.
• Stay updated on industry trends and competitor offerings.

Skills

German language

Sales experience

Communication

Negotiation

Independent work

Team collaboration

Tools

Booking systems

MS Office

Job description

We are currently seeking a highly motivated and enthusiastic German-speaking sales professional to join our team as a Land Experience Sales representative. In this role, you will be responsible for promoting and selling our land experiences to cruise ship passengers, primarily those who speak German. You will work closely with our team of experts to create customized packages and itineraries that meet the needs and preferences of our clients.

Key Responsibilities

• Build and maintain relationships with cruise ship passengers, travel agents, and other potential clients
• Promote and sell our land experiences to German-speaking passengers
• Respond to inquiries and provide information about our services, packages, and itineraries
• Collaborate with our team of experts to create customized land experiences for clients
• Prepare and present proposals and quotes to clients
• Process bookings and payments accurately and efficiently
• Follow up with clients post-experience to ensure satisfaction and gather feedback
• Attend trade shows and networking events to promote our services and generate new business
• Stay updated on industry trends and competitor offerings

Qualifications

• Fluency in German is required
• Previous sales experience, preferably in the travel or hospitality industry
• Excellent communication and interpersonal skills
• Strong negotiation and closing skills
• Ability to work independently and as part of a team
• Detail-oriented with strong organizational skills
• Proficient in Microsoft Office and experience with booking systems is an asset
• Availability to work flexible hours, including weekends and holidays, as needed