Timber Sales Admin Specialist

Prudent HR Solutions; Stutterheim; On-site; ZAR 167,000 - 234,000; Full time

Job summary

Prudent HR Solutions in Stutterheim, South Africa is seeking a Sales Administration Clerk to provide accurate administrative and customer service support to the sales department.

Reporting to the Sales Manager, you will capture, process and reconcile sales orders, maintain records, liaise with customers, and help resolve invoice and delivery queries while helping production when needed.

Qualifications

• Matric/Grade 12 or equivalent.
• A business-related tertiary qualification, accounting background or relevant sales experience will be advantageous.
• Previous experience providing administrative support within a sales environment.
• Computer literacy in Microsoft Office, particularly Excel and Outlook.
• Strong written and verbal communication skills in English.
• A sound understanding of customer service principles.

Responsibilities

• Capture, process and reconcile sales orders and dispatches accurately.
• Maintain organised and up-to-date sales records, filing and documentation.
• Liaise professionally with customers regarding orders, deliveries and queries.
• Follow up on outstanding orders and deliveries to maintain high service levels.
• Assist with resolving credit note, invoice and delivery-related queries.
• Compile and maintain accurate sales and administrative reports.
• Develop a thorough understanding of the company’s product range, ordering processes and customer database.
• Provide administrative support to the production department when required.
• Perform all duties in accordance with company policies and procedures.
• Maintain professionalism, honesty and integrity in all customer interactions.

Skills

Sales order processing

Sales administration

Education

Matric/Grade 12 or equivalent

Business-related tertiary qualification / accounting background

Job description

Prudent HR Solutions in Stutterheim, South Africa is seeking a Sales Administration Clerk to provide accurate administrative and customer service support to the sales department.

Reporting to the Sales Manager, you will capture, process and reconcile sales orders, maintain records, liaise with customers, and help resolve invoice and delivery queries while helping production when needed.