Tender Administrator

SurTech; Johannesburg; Hybrid; ZAR 180,000 - 280,000; Full time

Job summary

SurTech is seeking a diligent Tender Administrator to support the bidding process for technology projects. The role focuses on accuracy, document preparation, and CRM management to ensure timely tender submissions.

You will handle file organisation, client inquiries, and collaboration with team members to meet deadlines. A hybrid working model and travel readiness are required.

Qualifications

• Experience in Administration and sending Tenders.
• Good PC literacy and experience with a CRM system.
• Experience in sales administration will be an advantage.
• MS Office proficiency.
• Zoho experience is a plus.
• Matric certificate required.
• Commerce degree preferable.

Responsibilities

• Accuracy, correctness, 100% spot on, all the time.
• Attend tender briefings and manage bid documentation.
• Update and maintain tender records and company documents.
• Administer and use the Sales CRM environment.
• Ensure tender submissions meet timelines and requirements.

Skills

Administration

CRM system

MS Office

Sales administration

Education

Matric certificate

Commerce degree preferable

Tools

Zoho

Job description

Role Overview

We sell a global leading GRC SaaS solution which empowers more than 1 million users globally.

As a Tender Administrator with a high attention to detail and love for administration you will become a trusted asset to the team. You will play a crucial role in assisting with office administration and the bidding process for technology-related projects; assisting in the qualification of all tenders, completion, and compilation of tender documents. Achieve customer satisfaction by ensuring all duties are performed quickly and accurately.

Reporting to: Tender Office Manager

Reason for vacancy: Team expansion

Management level of role: This is not a management role.

Working environment & travel: Exceptionally busy, team-orientated environment. Drivers license and own transport is essential. Ability to travel country wide.

Working hours: 07h30 – 16h00 or 08h00 to 16h30 or 08h30 to 17h00 (Hybrid)

Key Responsibilities

• Accuracy, correctness, 100% spot on, all the time
• Always ready to assist all members of the team
• Understand and use the CRM like your life depends on it.
• Attend to any client / internal queries and provide feedback within a stipulated period.
• Monitor bid advertisements to identify relevant opportunities.
• Handling general queries, escalating issues when necessary.
• Completion and compilation of tender documents.
• Organise and maintain bid records.
• Updating of company documents and company registrations on various platforms.
• Ensure that internal teams adhere to timelines for their tender responses.
• Ensure proper maintenance of office facilities and equipment.
• Attend tender briefing meetings.
• Ensuring relevant arrangements are made for delivering the tenders timeously.
• Administer and manage the Sales CRM Environment.
• Assist with all sales admin queries

Operational

• Research potential tender adverts.
• Responsible for the bidding process and preparing bid templates.
• Adhere to bid response guidelines.
• Ensure tenders are clearly read and that functional requirements are fully met.
• Creating documents to ensure tenders are 100% compliant e.g) drafting of documents, CV's and references to meet functional requirements.
• Provide analysis and recommendations for bid decisions/ vetting.
• Call and email potential clients to seek clarity on unclear tender information.
• Maintain an accurate filing system (SharePoint) with specific reference to supplier and tender documentation.
• Attend to general office/ administrative requirements.
• Preparing the files and documentation for tenders.
• Printing of tenders for physical submissions and adhere to file count required.
• Ensure that tender submissions are completed on time and make required arrangements for the tender to reach the client before the closing time.
• Attend briefing sessions.
• Complete required documentation/supplier forms for clients.
• Maintain company database (SharePoint) historic tender file submission documents and supporting evidence provided.
• Create and foster relationships with internal clients to ensure compliant bids are submitted.
• Compile tenders using Adobe.
• Chair tender discussion meetings for every tender allocated.
• Assist with all sales admin requests and enquiries.

Required Experience

• Experience in Administration and sending Tenders
• Good PC literacy and experience with a CRM system
• Experience in sales administration will be an advantage
• MS Office
• Zoho (an advantage)
• Matric certificate
• A commerce degree would be preferable

Behavioural Skills & Soft Competencies

• Strong multi-tasking skills is a must to ensure various duties are performed accurately and on time
• Some mild compulsive behaviour would be an advantage
• Excellent/Unparalleled/Incredible/Outstanding/Relentless attention to detail
• System and process oriented
• Team Player
• Great personality and sense of humour
• Critical analytical thinking: using logic and reasoning to identify the urgency of certain tasks
• Time management: ability to prioritize tasks, deliver quality work under pressure and manage their own time
• Writing: ability to effectively communicate with external clients and internal team members
• Self-starter with a positive outlook
• Tenacious and friendly
• Able to work well within a team environment
• Adaptable and flexible, with an eagerness to learn and develop oneself
• Dynamic: full of energy and has a sense of purpose
• Must be a mature personality (EQ)
• Über Fun
• Possible been accused of having OCD in the past
• Believes that Star Wars is more than just a movie.
• Can name more than three Star Wars characters

We are committed to employing based solely on MERIT, irrelevant of gender, religion, or race