Telesales Clerk - Gauteng

Compass Medical Waste Services Recruitment; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Growth and development opportunities

Collaborative work environment

Job summary

Compass Medical Waste Services Recruitment in Gauteng seeks a motivated Telesales Clerk to assist sales teams by generating quotations, signing up customers, and handling general admin. The role focuses on generating new business leads, cold calling, and meeting sales targets.

Requirements include Matric (Grade 12) with 1–3 years in telesales or call centre, and fluency in English and Afrikaans. SAP experience is an advantage; strong communication and organizational skills are essential for

Qualifications

• Matric or Grade 12 / NQF 4 learning ability.
• Added advantage: relevant qualification.
• 1–3 years in telesales or call centre or similar.
• SAP experience is advantageous.
• Fluent in English and Afrikaans.

Responsibilities

• Gather and document customer information, payment methods, purchases and reactions.
• Keep up to date on products and inform customers of new items.
• Answer questions and meet sales quotas.
• Develop a sales script for customer engagement.
• Build rapport with prospects and maintain communication.
• Identify needs, present benefits, handle objections, close sales.
• Follow up to ensure satisfaction and address concerns.
• Seek referrals or repeat business.
• Organisation and preparation.
• Acquire product knowledge and understand target audience.
• Customer engagement and service.
• Cold calling and understanding the sales process.

Skills

Communication

Administrative

Organizational

Problem solving

Independent & team

MS Office

Education

Matric / Grade 12 / NQF 4

Tools

SAP

Job description

Job Summary

We are seeking a highly motivated and enthusiastic Telesales Clerk to join our team in Gauteng. As a Telesales Clerk, you will assist the Free State Sales and Free State Sales Executive by generating quotations, signing up customers, general administration, whilst generating new business leads and cold calling those leads.

Requirements

• Matric or Grade 12 / NQF 4 learning ability.
• Added advantage is a relevant qualification.
• 1 to 3 Years of work experience in telesales, Call Centre or in a similar environment.
• Expenience working on SAP will be advangaous.
• Fluent is Englist and Afrikaans.

Responsibilities

• Gather and document customer information, payment methods, purchases, and reactions to products
• Keep up to date on all products and inform customers of new products
• Answer customers' questions on products and meet sales quotas
• Develop a sales script to engage with customers
• Build rapport with prospects and maintain effective communication
• Identify customer needs, present product/service benefits, handle objections, and close sales
• Follow up with customers to ensure satisfaction and address any concerns or issues
• Seek referrals or repeat business
• Organisation and preparation
• Acquiring product/service knowledge
• Understanding target audience
• Customer engagement and service
• Cold calling
• Understanding of the sales process

Key Skills

• Excellent communication and interpersonal skills.
• Strong administrative and organizational skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Proficiency in all MS packages.

What We Offer

• Competitive salary and benefits package
• Opportunities for growth and development
• Collaborative and dynamic work environment

Thank you for your interest in this opportunity. Kindly note the following:

• Only suitably qualified, shortlisted candidates will be contacted
• If you have not been contacted within 14 days of the closing date of this advert, you should consider your application unsuccessful. Notwithstanding this, you are welcome to apply for other vacancies at our organisation, provided the requirements are met in each instance. Please keep an eye on our website and other career platforms for future opportunities that may arise.
• By applying for this vacancy and/or sending your CV along with any supporting documents, you give your express consent to the Company to process and retain your personal information for the current opportunity as well as for future opportunities. There is, however, no expectation placed on the Company to contact you for future opportunities. The onus remains on you as the applicant to express a clear interest in a vacancy in writing, on each occasion.
• You declare that all information supplied to the Company for the purposes of recruitment is accurate, up to date, not misleading and that it is complete in all respects.
• You grant the Company the right to do full background checks, including one or more of the following: reference checks, qualification checks, credit checks and criminal record checks.
• We are an equal opportunity Employer and value diversity in our organisation.
• The Company reserves the right to withdraw a vacancy and/or not to fill an advertised position