Telesales Agent

UNLIMITED; Durban; On-site; ZAR 167,000 - 257,000; Full time

Benefits offered by this job

Guaranteed income

Uncapped commission

Warm leads

Performance bonuses

Full training

Growth opportunities

Vibrant environment

Job summary

The Unlimited Group in Durban is seeking experienced Sales Agents for a local campaign. You will make outbound calls, promote financial products and short-term insurance, identify customer needs and guide clients through the sign-up process.

Applicants must have 1+ year in sales/call centre, strong communication and persuasion skills, and reside in Durban. A guaranteed monthly income plus uncapped commissions and ongoing training are provided.

Qualifications

• Matric essential.
• 1+ year experience in any sales/call centre.
• Must reside in Durban.
• Proven outbound telesales track record preferred.

Responsibilities

• Make outbound calls to prospective clients.
• Promote and sell financial products and short-term insurance.
• Identify customer needs and present suitable product options.
• Build rapport and maintain positive client relationships.
• Guide clients through the full sales and sign-up process.
• Accurately capture and update customer information on the system.
• Consistently meet daily and monthly sales targets and KPIs.
• Ensure all sales activities comply with regulatory and campaign requirements.
• Deliver excellent customer service while effectively closing sales.

Skills

Communication skills

Persuasion skills

Target-driven

Fast-paced

Education

Matric

Job description

We are part of The Unlimited Group, a leading call centre based in Westville, Durban with over 30 years of industry experience.

We specialise in outbound sales for financial products and short-term insurance, offering a dynamic environment with strong earning potential and growth opportunities.

We are currently seeking experienced and driven Sales Agents to join our high-performing BPO team on a local campaign, with a proven ability to close deals.

• Make outbound calls to prospective clients
• Promote and sell financial products and short-term insurance
• Identify customer needs and present suitable product options
• Build rapport and maintain positive client relationships
• Guide clients through the full sales and sign-up process
• Accurately capture and update customer information on the system
• Consistently meet daily and monthly sales targets and KPIs
• Ensure all sales activities comply with regulatory and campaign requirements
• Deliver excellent customer service while effectively closing sales
• Matric essential
• 1+ year experience in any sales/ call centre
• Must reside in Durban
• Strong communication and persuasion skills
• Target-driven and ability to work in a fast-paced environment

Please note: This role is for experienced outbound call centre sales consultants only. Applicants must have a proven track record in outbound telesales within a call centre environment. Retail, face-to-face, or customer service experience alone will not be considered.

• Guaranteed monthly income
• Plus Uncapped commission — the more you sell, the more you earn
• Warm Leads
• Cash incentives and performance bonuses
• Full training provided with ongoing support
• Growth opportunities within the Unlimited Group
• Vibrant and energetic working environment