Outbound Sales Consultant

Deka Minas (Pty) Ltd; Pretoria; On-site; ZAR 140,000 - 260,000; Full time

Job summary

Deka Minas (Pty) Ltd in Gauteng is seeking an Outbound Sales Consultant to join our on-site team. You will manage leads, initiate conversations from cold sources, and transition customers through the sales process with enthusiasm.

The role requires Matric with RE5 and FAIS (NQF5 Wealth Management), at least two years in sales, and strong telesales, communication and CPD commitment. CRM familiarity and insurance product knowledge are a plus; you will be rewarded with competitive remuneration.

Qualifications

• Matric with RE5 and FAIS (NQF5 Wealth Management) qualification.
• Minimum 2 years’ experience in a sales environment.
• Experience in telesales and strong communication skills.
• Knowledge of the class of business for sold products.
• Commitment to CPD hours and professional development.

Responsibilities

• Manage existing customer lead campaigns and generate new leads.
• Initiate conversations from cold leads with professionalism.
• Guide clients from live transfers through the sales process.
• Present quotes and explain product features clearly.
• Close sales while maintaining customer experience.
• Maintain CRM disclosures and recordings accurately.
• Achieve daily activity, talk-time and monthly sales targets.
• Collaborate with team to improve scripts and dialing strategies.

Skills

Telesales

Active listening

Persuasion

Communication

Education

Matric with RE5 and FAIS (NQF5 Wealth Management)

Tools

CRM tools

Job description

Are you driven by the energy of a dynamic team environment and passionate about building a successful career in sales? Join a leading organisation in the insurance and sales industry, where collaboration and proactive engagement define our work culture. We are seeking a motivated Outbound Sales Consultant to become a vital part of our on-site team in Gauteng.

Salary: R140,000 - R260,000 per year (Cost to Company, Negotiable)

Duties

• Manage existing customer lead campaigns and generate new leads through consistent activity and high energy.

• Initiate conversations from cold leads, maintaining professionalism and enthusiasm.

• Transition smoothly from live transfers, guiding clients through the sales process.

• Present quotes clearly and explain product features and benefits in straightforward language.

• Handle objections confidently to close sales while ensuring a positive customer experience.

• Ensure all disclosures, recordings, and disclosures are completed accurately and promptly in the CRM.

• Achieve daily activity, talk-time, and monthly sales targets.

• Maintain call quality and compliance scores, adhering to approved scripts and Treating Customers Fairly principles.

• Collaborate with team members to share best practices, support dialling strategies, and improve scripts.

Requirements

• Matric certification with RE5 and FAIS qualification (e.g., NQF5 Wealth Management).

• Experience in telesales, active listening, persuasion, and effective communication.

• Knowledge of the class of business relevant to the products sold.

• Commitment to ongoing professional development and CPD hours.

• Minimum of 2 years' experience in a sales environment.

Nice to Have

• Familiarity with CRM tools and a strong understanding of insurance product sales.

What We'll Give You

• An engaging work environment within a reputable organisation.

• Opportunities for professional growth and development.

• Competitive remuneration aligned with your experience and skills.