Telematics Product Support Specialist

Tracker South Africa; Cape Town; On-site; ZAR 150,000 - 180,000; Full time

Job summary

A leading technology support company is seeking a Regional Product Support Agent in Cape Town. You'll provide telephonic support to clients, manage installation queries, and engage in general office administration. The ideal candidate has a Matric qualification, call centre experience, and strong communication skills. This role requires expertise in telematics and excellent ownership of tasks. Competitive salary and benefits offered.

Qualifications

• Must have a Matric / Grade 12 qualification.
• 1-year previous call centre experience required.
• Understanding of telematics and telecommunications.

Responsibilities

• Assist customers with technical challenges and product queries.
• Provide telephonic service to existing clients.
• Capture and maintain customer and vehicle details.

Skills

Excellent Communication skills

Problem solving

Customer centric

Teamwork

Initiative

Education

Matric / Grade 12

Tools

MS Office

MS Outlook

Skytrax

Job description

A leading technology support company is seeking a Regional Product Support Agent in Cape Town. You'll provide telephonic support to clients, manage installation queries, and engage in general office administration. The ideal candidate has a Matric qualification, call centre experience, and strong communication skills. This role requires expertise in telematics and excellent ownership of tasks. Competitive salary and benefits offered.