Telecoms Quality Assurance (QA) Analyst

Placements24; East London; On-site; ZAR 320,000 - 460,000; Full time

Job summary

Placements24 is seeking a detail-oriented Telecoms Quality Assurance (QA) Analyst to join our East London team. You will design and execute test plans for telecom products, identify defects, and verify fixes to ensure high service quality for a large customer base.

Based in East London, you will collaborate with development, product management, and operations to improve QA processes and deliver reliable network services in a competitive market.

Qualifications

• Bachelor's degree in CS/IT or equivalent experience.
• 2+ years QA/testing experience, telecom sector preferred.
• Strong knowledge of software testing principles.
• Experience with test management and defect tracking tools.
• Familiarity with telecom services/protocols a plus.

Responsibilities

• Design and execute test plans and test cases for telecom products.
• Identify, document, and track defects (e.g., Jira).
• Perform functional, regression, integration, and performance testing.
• Verify fixes and re-test to prevent regressions.
• Collaborate with development and product teams to ensure quality.
• Contribute to QA process improvements.

Skills

Test planning

Bug tracking

Functional testing

Regression testing

Performance testing

Analytical skills

Telecom domain knowledge

Education

Bachelor's degree in CS/IT or related field

Tools

Jira

Job description

About the Role

Our client, a prominent telecommunications provider, is seeking a detail-oriented Telecoms Quality Assurance (QA) Analyst to join their team in East London, Eastern Cape. This role is critical for ensuring the quality and reliability of the services and products delivered to customers. You will be responsible for designing and executing test plans, identifying defects, and verifying fixes to guarantee that all offerings meet stringent standards. Working from our East London office, you will play a key part in maintaining the high levels of service expected in the competitive telecoms industry, contributing to a culture of excellence and customer satisfaction.

Key Responsibilities

• Develop, implement, and execute comprehensive test plans and test cases for telecoms products and services.
• Identify, document, and track software defects using bug tracking systems (e.g., Jira).
• Perform various types of testing, including functional, regression, integration, and performance testing.
• Verify bug fixes and perform re-testing to ensure resolution and prevent regressions.
• Collaborate closely with development, product management, and operations teams to ensure product quality.
• Contribute to the continuous improvement of QA processes and methodologies.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Minimum of 2 years of experience in Quality Assurance or testing roles, preferably in the telecommunications sector.
• Solid understanding of software testing principles and methodologies.
• Experience with test management tools and defect tracking systems.
• Familiarity with telecommunications services and protocols is a significant advantage.
• Strong analytical skills, attention to detail, and a methodical approach to problem-solving.

Benefits

• Competitive salary and comprehensive benefits package.
• Paid training and opportunities for professional development in QA and telecom technologies.
• A stable and supportive work environment located in East London.
• Opportunity to work with cutting-edge technologies in the telecoms industry.
• Contribution to ensuring high-quality services for a large customer base.
• Standard annual leave and company benefits.