Telecommunications Systems Administrator - Remote

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 400,000 - 600,000; Full time

Benefits offered by this job

Fully remote work

Health and wellness benefits

Growth opportunities

Job summary

Placements24 is seeking a skilled Telecommunications Systems Administrator for a fully remote role supporting operations near Richards Bay. You will administer VoIP systems, IP PBX, and related telecom hardware and software to ensure high availability.

Ideal candidates have proven VoIP/PBX experience, SIP knowledge, and strong troubleshooting skills. Join a remote team offering competitive compensation and opportunities for certifications and growth.

Qualifications

• Experience administering VoIP and PBX systems in a corporate environment.
• Proficient with SIP and call routing, QoS and voice quality management.
• Strong troubleshooting and remote support abilities.
• Ability to prioritize tasks in a remote setting.

Responsibilities

• Administer, configure, and maintain VoIP systems and IP PBX.
• Monitor performance and implement preventative measures.
• Troubleshoot voice and data communication issues.
• Manage user accounts, extensions, and settings.
• Implement telephony security measures.
• Stay updated with new telecommunications technologies.

Skills

VoIP technologies

SIP protocols

PBX systems

Asterisk

Cisco CallManager

Network infrastructure

Voice quality management

Remote work

Tools

Asterisk PBX

Cisco CallManager

Job description

About the Role

Our client is seeking a skilled and proactive Telecommunications Systems Administrator to manage and maintain their vital communication systems, operating in a fully remote capacity to support operations near Richards Bay . You will be responsible for the administration, configuration, and troubleshooting of VoIP systems, PBX platforms, and other communication infrastructure. This role is essential for ensuring seamless and reliable communication channels for the entire organization. If you are passionate about telecommunications technology and thrive in a remote work setting, this is an excellent opportunity to contribute significantly to our client's operational efficiency and technological advancement.

Key Responsibilities

• Administer, configure, and maintain VoIP systems, IP PBX, and related telecommunications hardware and software.
• Monitor system performance, identify potential issues, and implement preventative measures to ensure high availability.
• Troubleshoot and resolve technical problems related to voice and data communication systems.
• Manage user accounts, extensions, and system settings, providing user support as needed.
• Implement and maintain telephony security measures and best practices.
• Stay current with emerging telecommunications technologies and recommend system upgrades or new solutions.

Requirements

• Proven experience as a Telecommunications Systems Administrator or similar role.
• In-depth knowledge of VoIP technologies, SIP protocols, and PBX systems (e.g., Asterisk, Cisco CallManager).
• Experience with network infrastructure, including routers, switches, and firewalls related to voice communication.
• Strong understanding of voice quality management and troubleshooting techniques.
• Excellent problem-solving and analytical skills, particularly in diagnosing communication failures.
• Ability to manage multiple tasks and prioritize effectively in a remote work environment.

Benefits

• Competitive salary and performance-based bonuses.
• Fully remote work opportunity, offering flexibility and work-life balance.
• Comprehensive health and wellness benefits package.
• Opportunities for professional growth and certifications in telecommunications.
• A collaborative and supportive virtual team environment.