Telecommunications Field Service Technician

Placements24; South Africa; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Company-provided vehicle

Tools provided

Uniform

Health insurance

Retirement savings plan

Training opportunities

Team environment

Overtime opportunities

Job summary

Placements24 is seeking a hands-on Telecommunications Field Service Technician to support network infrastructure in Queenstown. You will install, maintain, and repair telecom equipment, troubleshoot on-site, and ensure service reliability for customers in a competitive telecom landscape.

The role requires a high school diploma (vocational training advantageous) and prior field tech experience, with the ability to work independently using tools and diagnostic software.

Qualifications

• High school diploma or equivalent; vocational telecom training is advantageous.
• Prior field technician experience in telecoms is preferred.
• Ability to use hand tools, testing equipment and diagnostic software.
• Knowledge of basic networking and telecommunications hardware.

Responsibilities

• Install, configure, and troubleshoot telecom equipment including fibre optic and copper cabling, routers, and modems.
• Perform routine maintenance and diagnostic checks on network infrastructure to prevent service interruptions.
• Respond to service calls and resolve technical issues efficiently and effectively.
• Document all service activities, including repairs, installations, and maintenance performed.
• Adhere strictly to safety regulations and company policies during all field operations.
• Provide basic customer support and educate users on equipment functionality.

Skills

Field technician experience

Troubleshooting

Networking basics

Diagnostics software

Hand tools

Independent work

Driver's license

Education

High school diploma

Vocational electronics/telecommunications training

Tools

Testing equipment

Diagnostic software

Networking hardware

Job description

About the Role

Our client is seeking a hands-on Telecommunications Field Service Technician to provide essential support for their network infrastructure in the Queenstown area. This role is critical for the installation, maintenance, and repair of telecommunications equipment, ensuring reliable service delivery to customers. You will be responsible for troubleshooting technical issues on-site and ensuring that all work meets company standards and customer expectations within the competitive telecoms landscape.

Key Responsibilities

• Install, configure, and troubleshoot telecommunications equipment, including fibre optic and copper cabling, routers, and modems.
• Perform routine maintenance and diagnostic checks on network infrastructure to prevent service interruptions.
• Respond to service calls and resolve technical issues efficiently and effectively.
• Document all service activities, including repairs, installations, and maintenance performed.
• Adhere strictly to safety regulations and company policies during all field operations.
• Provide basic customer support and educate users on equipment functionality.

Requirements

• High school diploma or equivalent; vocational training in electronics or telecommunications is advantageous.
• Previous experience as a Field Technician, preferably in the telecoms industry.
• Proficiency in using hand tools, testing equipment, and diagnostic software.
• Knowledge of basic networking principles and telecommunications hardware.
• Ability to work independently, manage time efficiently, and handle physical aspects of the job, including climbing and working in various weather conditions.
• A valid driver's license and a reliable mode of transportation are required.

Benefits

• Competitive annual salary and potential for performance bonuses.
• Company-provided vehicle, tools, and uniform.
• Comprehensive health insurance and retirement savings plan.
• Opportunities for specialized training and skill development within the telecommunications field.
• A team-oriented work environment that values dedication and service excellence.
• Regular work hours with potential for overtime during peak periods.