Telecommunications Field Engineer

Placements24; Bloemfontein; Hybrid; ZAR 520,000 - 780,000; Full time

Job summary

Placements24 is seeking a proactive Telecommunications Field Engineer to join its remote team. You will provide expert technical support, installation, and maintenance of telecommunications equipment across client sites, managed remotely from home.

The ideal candidate has 4+ years of experience, strong IP networking, wireless technologies and cellular infrastructure knowledge, and proficiency with remote management tools.

Qualifications

• Bachelor's degree in Telecommunications Engineering, Electrical Engineering, or related field, or equivalent experience.
• Minimum of 4 years of experience in telecommunications engineering or field support.
• Strong knowledge of IP networking, wireless technologies, and cellular infrastructure.
• Proficiency with remote management and diagnostic tools.
• Excellent problem-solving, analytical, and communication skills.
• Ability to manage multiple projects and priorities effectively in a remote work environment.

Responsibilities

• Remotely diagnose, troubleshoot, and resolve complex telecommunications hardware and software issues.
• Provide technical guidance and support to field technicians during installations and maintenance activities.
• Develop and implement preventative maintenance schedules for telecommunications equipment.
• Manage network configurations and updates remotely to ensure optimal performance and security.
• Collaborate with engineering and support teams to identify root causes of recurring technical problems.
• Maintain detailed records of service calls, repairs, and system performance metrics.

Skills

IP networking

Wireless tech

Cellular infra

Remote management

Diagnostics tools

Problem solving

Analytical thinking

Communication skills

Project management

Education

Bachelor's degree (Telecom/EE)

Job description

About the Role

Our client is seeking a proactive and technically skilled Telecommunications Field Engineer to join their remote team. This role involves providing expert technical support, installation, and maintenance of telecommunications equipment and infrastructure across various client sites, managed remotely. You will be instrumental in ensuring the operational efficiency and reliability of our clients' communication networks. This is a fully remote position, offering the advantage of managing your tasks and projects from home while engaging with field teams and clients virtually. The successful candidate will be a self-starter with a strong understanding of telecommunications technologies and a passion for remote problem-solving.

Key Responsibilities

• Remotely diagnose, troubleshoot, and resolve complex telecommunications hardware and software issues.
• Provide technical guidance and support to field technicians during installations and maintenance activities.
• Develop and implement preventative maintenance schedules for telecommunications equipment.
• Manage network configurations and updates remotely to ensure optimal performance and security.
• Collaborate with engineering and support teams to identify root causes of recurring technical problems.
• Maintain detailed records of service calls, repairs, and system performance metrics.

Requirements

• Bachelor's degree in Telecommunications Engineering, Electrical Engineering, or a related field, or equivalent experience.
• Minimum of 4 years of experience in telecommunications engineering or field support.
• Strong knowledge of IP networking, wireless technologies, and cellular infrastructure.
• Proficiency with remote management and diagnostic tools.
• Excellent problem-solving, analytical, and communication skills.
• Ability to manage multiple projects and priorities effectively in a remote work environment.

Benefits

• Competitive salary and performance-based incentives for remote roles.
• Comprehensive health, dental, and vision insurance coverage.
• Generous allowance for home office setup and internet connectivity.
• Opportunities for continuous learning and professional development in cutting-edge telecom technologies.
• A fully remote work environment that promotes work-life balance and autonomy.