Junior Telecoms Field Technician

Placements24; Noord-Kaap; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Training program

Mentorship from experienced pros

Health, dental, and vision insurance

Job summary

Placements24 in South Africa is seeking a Junior Telecoms Field Technician to join our remote team. This entry-level role involves installing, maintaining, and troubleshooting telecom equipment at client locations, under supervision.

You will gain hands-on experience in network infrastructure and customer support while following company procedures for installation, testing, and repair. A strong willingness to learn and good communication are essential.

Qualifications

• Strong communication and interpersonal skills for remote support.
• Ability to troubleshoot basic telecom equipment and network issues.
• Willingness to learn and adapt to new technologies and procedures.

Responsibilities

• Assist in installation and setup of telecoms equipment at client sites.
• Perform basic maintenance and troubleshooting on network devices under supervision.
• Respond to service requests and document actions taken.
• Learn and apply company procedures for installation, testing and repair.
• Conduct site surveys and report infrastructure readiness.
• Collaborate with team to deliver excellent customer service.

Skills

Communication skills

Problem solving

Time management

Customer service

Education

High school diploma or equivalent

Tools

Networking fundamentals

Computer hardware basics

Job description

About the Role

Our client is seeking an enthusiastic and eager-to-learn Junior Telecoms Field Technician to join their remote team. This entry-level position offers a fantastic opportunity to gain hands-on experience in installing, maintaining, and troubleshooting telecommunications equipment across various client locations. You will work under the guidance of senior technicians, developing your skills in network infrastructure and customer support. This role is designed for individuals who are passionate about technology and eager to build a career in the dynamic telecom industry, with the flexibility of remote work.

Key Responsibilities

• Assist in the installation and setup of telecommunications equipment at customer premises.
• Perform basic maintenance and troubleshooting tasks on network devices under supervision.
• Respond to service requests and support tickets, documenting actions taken.
• Learn and apply company procedures for installation, testing, and repair.
• Conduct site surveys and report on infrastructure readiness.
• Collaborate effectively with team members and provide excellent customer service.

Requirements

• High school diploma or equivalent; technical or vocational training in electronics or IT is a plus.
• Prior experience in a customer service or technical support role is advantageous.
• Basic understanding of computer hardware and networking principles.
• Willingness to learn and adapt to new technologies and procedures.
• Strong communication and problem-solving abilities.
• Ability to work independently and manage time effectively in a remote setting.

Benefits

• Competitive starting salary with opportunities for rapid advancement.
• Comprehensive training program and mentorship from experienced professionals.
• Health, dental, and vision insurance coverage.
• Company-provided tools and uniform.
• Flexible remote working arrangements.