Telecom Systems Analyst - Optimize Voice & Data Performance

Placements24; Cape Town; On-site; ZAR 600,000 - 850,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid and retirement fund

Professional development

Cape Town based

Job summary

Placements24 in Cape Town is seeking a meticulous Telecommunications Systems Analyst to ensure the performance and reliability of the company's telecom infrastructure. You will evaluate system performance, implement improvements, and collaborate with vendors and IT teams to deliver cost-effective solutions.

The role requires 5+ years of experience, a strong telecom technical background, and a proactive approach to maintaining service standards within a dedicated IT department.

Qualifications

• Bachelor's degree in Telecommunications, Electrical Engineering, or a related field.
• Minimum 5 years of experience in telecommunications systems analysis, support, or engineering.
• Proficiency with PBX, VoIP, mobile networks, and data transmission.
• Strong understanding of network protocols and hardware used in telecom environments.

Responsibilities

• Analyze telecommunications system performance data to identify trends, issues, and opportunities for optimization.
• Develop and implement configuration changes to improve system efficiency, capacity, and reliability.
• Investigate and resolve complex technical issues related to voice and data communication systems.
• Collaborate with vendors and internal teams to manage telecommunications projects, upgrades, and implementations.
• Prepare detailed reports on system performance, capacity planning, and cost-effectiveness for management.
• Ensure compliance with industry standards and regulatory requirements for telecommunications systems in Cape Town.

Skills

Analytical thinking

Problem solving

Project management

Education

Bachelor's degree in Telecommunications, Electrical Engineering, or Computer Science

Tools

PBX systems

VoIP

Mobile networks

Data transmission

Job description

Placements24 in Cape Town is seeking a meticulous Telecommunications Systems Analyst to ensure the performance and reliability of the company's telecom infrastructure. You will evaluate system performance, implement improvements, and collaborate with vendors and IT teams to deliver cost-effective solutions.

The role requires 5+ years of experience, a strong telecom technical background, and a proactive approach to maintaining service standards within a dedicated IT department.