Remote Telecom Systems Analyst — Performance & Improvements

Placements24; Gqeberha; Hybrid; ZAR 420,000 - 650,000; Full time

Benefits offered by this job

Health insurance

Remote work arrangement

Professional development

Job summary

Placements24 is seeking a meticulous Telecommunications Systems Analyst to join a leading telecom provider in a fully remote role across South Africa. You will monitor VoIP, mobile and data networks, diagnose issues, and implement improvements while documenting configurations and procedures for ongoing reliability.

The ideal candidate holds a degree in telecommunications or related fields, with 3–5 years of experience and strong skills in networking, scripting, and ITSM processes.

Qualifications

• Bachelor's degree in Telecommunications Engineering, Computer Science, IT, or related field.
• 3–5 years in telecom systems analysis or support.
• Strong understanding of VoIP, TCP/IP, mobile networks, and data networking.
• Experience with system monitoring and diagnostic tools.
• Experience with ITSM and ticketing systems.

Responsibilities

• Monitor and analyze the performance of VoIP, mobile, and data networks.
• Troubleshoot issues, perform root cause analysis, and implement corrective actions.
• Document system configurations, procedures, and troubleshooting guides.
• Identify opportunities for system enhancements to reduce costs and increase efficiency.
• Collaborate with IT, network operations, and support teams to resolve issues.

Skills

VoIP

TCP/IP

Mobile networks 2G-5G

Data networking

Analytical skills

Problem solving

Python scripting

ITSM processes

Documentation

Education

Bachelor's degree in Telecommunications Engineering

Tools

Monitoring tools

Diagnostic tools

Job description

Placements24 is seeking a meticulous Telecommunications Systems Analyst to join a leading telecom provider in a fully remote role across South Africa. You will monitor VoIP, mobile and data networks, diagnose issues, and implement improvements while documenting configurations and procedures for ongoing reliability.

The ideal candidate holds a degree in telecommunications or related fields, with 3–5 years of experience and strong skills in networking, scripting, and ITSM processes.