About the Role
Our client, a progressive telecommunications company, is seeking a skilled Telecom Network Technician for a contract position, offering the flexibility of remote work. While this is a remote role, occasional site visits within the **Eastern Cape** may be required for hands-on installations or troubleshooting. You will be responsible for the installation, maintenance, and repair of telecommunication network equipment and systems. This includes diagnosing and resolving technical issues to ensure network reliability and performance. The ideal candidate is technically adept, possesses strong diagnostic skills, and can work independently to manage tasks effectively. You will contribute to the smooth operation of our client's network infrastructure, ensuring high service levels for their customers.
Key Responsibilities
- Install, configure, and test telecommunication hardware and software at various client sites or central locations.
- Perform routine maintenance and upgrades on network equipment, including routers, switches, servers, and transmission systems.
- Diagnose and troubleshoot network faults, connectivity issues, and performance problems.
- Respond to service tickets and resolve technical issues in a timely and efficient manner.
- Document all installation, maintenance, and repair activities.
- Collaborate with senior technicians and engineers on complex troubleshooting tasks.
- Ensure compliance with company standards, safety procedures, and client requirements.
- Assist in the implementation of new network technologies and solutions.
- Maintain an inventory of tools, equipment, and spare parts.
- Provide on-site support during network outages or critical incidents as needed.
Requirements
- A National Certificate or Diploma in Electrical Engineering, Telecommunications, Information Technology, or a related field.
- At least 2 years of experience as a Telecom Network Technician or in a similar technical role.
- Proficiency in installing and troubleshooting network hardware (routers, switches, modems).
- Solid understanding of networking concepts, protocols (TCP/IP, Ethernet), and cabling standards.
- Experience with diagnostic tools and test equipment.
- Ability to interpret technical documentation, diagrams, and manuals.
- Strong problem-solving and analytical skills.
- Good communication and interpersonal skills.
- Ability to work independently and manage time effectively, with flexibility for occasional site visits.
- A valid driver's license and reliable transportation are advantageous for potential site visits.
Benefits
- This contract role offers a competitive daily rate or annual salary, commensurate with experience.
- While remote, you will have access to company-provided training and support resources.
- The role provides flexibility in working hours, aligning with project demands.
- You'll gain valuable experience working with diverse telecommunications technologies and contribute to critical infrastructure projects.
- Join a dynamic team environment and enhance your technical skills within the **Eastern Cape**'s telecommunications sector.