Remote Telecommunications Technician

Placements24; Bloemfontein; Hybrid; ZAR 420,000 - 520,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive annual rate

Professional development resources

Autonomy and responsibility

Growth opportunities in telecom tech

Job summary

Placements24 is seeking a skilled Remote Telecommunications Technician for a fully remote contractor role in South Africa. You will provide remote diagnostics, configuration, and support for telecom equipment and networks, ensuring reliability of critical links for clients.

The ideal candidate has strong TCP/IP knowledge, experience with routers and switches, and certifications such as CCNA or CCNP. You should communicate complex technical information clearly to clients and colleagues while

Qualifications

• Proven experience as a Telecommunications Technician, Network Engineer, or similar role with a focus on remote support.
• Strong knowledge of TCP/IP, routing protocols, and network architecture.
• Familiarity with common telecommunications hardware and software.
• Excellent troubleshooting and problem-solving abilities, particularly in a remote context.
• Ability to interpret network diagrams, logs, and performance metrics.
• Strong communication and interpersonal skills, with the ability to manage client expectations.
• Proficiency with remote access and diagnostic tools.
• A dedicated home office with reliable high-speed internet connectivity.
• Relevant certifications such as CCNA, CCNP, or equivalent are highly desirable.
• Ability to work independently and manage multiple tasks efficiently.

Responsibilities

• Provide remote technical support for telecommunications equipment, including routers, switches, servers, and related hardware.
• Diagnose and troubleshoot network connectivity, performance, and configuration issues remotely.
• Assist clients with installation and setup of telecommunications systems and software.
• Perform remote configuration changes and system updates as required.
• Monitor network performance and proactively identify potential issues.
• Document all support activities, resolutions, and system configurations.
• Collaborate with cross-functional teams to resolve complex technical challenges.
• Provide guidance and training to clients on system operation and best practices.
• Stay current with industry trends and advancements in telecommunications technology.

Skills

TCP/IP

Routing protocols

Network architecture

Remote support

Troubleshooting

Communication

CCNA

CCNP

Home office setup

Remote access tools

Job description

About the Role

Our client, a leading innovator in telecommunications infrastructure, is actively recruiting for a skilled Remote Telecommunications Technician . This is a fully remote contractor role, providing you with the flexibility to work from anywhere in South Africa. You will be responsible for providing remote diagnostic, configuration, and support services for a range of telecommunications equipment and networks. This role requires a deep understanding of network protocols, hardware, and software associated with modern communication systems. The ideal candidate is a self-starter, capable of managing their time effectively, troubleshooting complex issues remotely, and communicating technical information clearly to clients and internal teams. You will be essential in ensuring the reliability and performance of critical communication links for our customers. If you possess a strong technical background in telecommunications and excel in a remote work environment, this is an exceptional opportunity to leverage your expertise and contribute to vital infrastructure.

Key Responsibilities

• Provide remote technical support for telecommunications equipment, including routers, switches, servers, and related hardware.
• Diagnose and troubleshoot network connectivity, performance, and configuration issues remotely.
• Assist clients with the installation and setup of telecommunications systems and software.
• Perform remote configuration changes and system updates as required.
• Monitor network performance and proactively identify potential issues.
• Document all support activities, resolutions, and system configurations.
• Collaborate with cross-functional teams to resolve complex technical challenges.
• Provide guidance and training to clients on system operation and best practices.
• Stay current with industry trends and advancements in telecommunications technology.

Requirements

• Proven experience as a Telecommunications Technician, Network Engineer, or similar role with a focus on remote support.
• Strong knowledge of TCP/IP, routing protocols, and network architecture.
• Familiarity with common telecommunications hardware and software.
• Excellent troubleshooting and problem-solving abilities, particularly in a remote context.
• Ability to interpret network diagrams, logs, and performance metrics.
• Strong communication and interpersonal skills, with the ability to manage client expectations.
• Proficiency with remote access and diagnostic tools.
• A dedicated home office with reliable high-speed internet connectivity.
• Relevant certifications such as CCNA, CCNP, or equivalent are highly desirable.
• Ability to work independently and manage multiple tasks efficiently.

Benefits

• Highly flexible contractor role with a competitive annual rate of R .
• Fully remote work arrangement.
• Opportunity to work with advanced telecommunications technologies.
• Professional development opportunities and access to training resources.
• Be part of a growing company at the forefront of the industry.
• Significant autonomy and responsibility.