Telecom Network Operations Lead (Hybrid, Growth & Bonus)

Placements24; East London; Hybrid; ZAR 900,000 - 1,400,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work model

Medical aid

Pension fund

Job summary

Placements24 is seeking an experienced Telecom Network Operations Manager to lead the East London operations team. This hybrid role ensures efficient, reliable, and secure network operations with a focus on performance, incident management, and service delivery.

The ideal candidate has 7+ years in telecom network ops, including 3+ years in leadership, and demonstrates strong leadership, communication, and problem-solving skills.

Qualifications

• Bachelor's degree in Telecommunications Engineering, Computer Science or related field.
• 7+ years of experience in telecommunications network operations, with at least 3 years in a management or leadership role.
• Proven experience in managing large-scale network infrastructures.
• Strong understanding of network protocols, monitoring tools, and troubleshooting methodologies.

Responsibilities

• Oversee the daily operations of the telecommunications network, ensuring optimal performance and uptime.
• Lead, mentor, and manage the network operations team, fostering a culture of accountability and high performance.
• Develop and implement operational procedures, policies, and standards for network management.
• Manage network incidents, troubleshoot complex issues, and ensure timely resolution.
• Monitor network capacity and performance, proactively identifying and addressing potential bottlenecks.
• Collaborate with other departments, including engineering and customer support, to ensure seamless service delivery.
• Manage vendor relationships related to network operations and maintenance.

Skills

Leadership

Network operations

Incident management

Communication

Education

Bachelor's degree in Telecommunications Engineering or Computer Science

Tools

ITIL frameworks

Monitoring tools

Troubleshooting methods

Job description

Placements24 is seeking an experienced Telecom Network Operations Manager to lead the East London operations team. This hybrid role ensures efficient, reliable, and secure network operations with a focus on performance, incident management, and service delivery.

The ideal candidate has 7+ years in telecom network ops, including 3+ years in leadership, and demonstrates strong leadership, communication, and problem-solving skills.