Telecom Billing Systems Analyst

Placements24; Gqeberha; Hybrid; ZAR 480,000 - 780,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Health insurance

Annual leave

Job summary

Placements24 is seeking a Telecom Billing Systems Analyst for a fully remote role in South Africa. You will oversee daily operation, maintenance, and enhancement of billing systems, ensuring accurate invoicing for mobile, broadband, and fixed-line services.

The ideal candidate has 4+ years in telecom billing or analytics, proficiency in SQL, and experience with Amdocs, Oracle Communications, or CSG. Cross-functional collaboration with IT, product, and finance is expected.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.
• Minimum of 4 years of experience in telecom billing systems or a similar analytical role.
• Proficiency in SQL for data extraction, manipulation, and analysis.
• Experience with telecom billing platforms (Amdocs, Oracle Communications, CSG) is advantageous.
• Strong understanding of telecom services and pricing models.
• Excellent analytical and problem-solving skills with accuracy.
• Ability to work independently in a remote setting.
• Good communication and collaboration skills.
• Experience in scripting languages (Python, Perl) is a plus.
• Detail-oriented with data quality focus.

Responsibilities

• Monitor end-to-end billing cycles for various telecom services (mobile, broadband, fixed-line).
• Perform daily system checks, troubleshooting, and issue resolution for billing problems.
• Analyze billing data to identify trends, anomalies, and revenue leakage.
• Generate regular billing reports for management and other departments.
• Configure and maintain billing system parameters, including rating rules and product definitions.
• Support testing and implementation of new billing features and offerings.
• Collaborate with IT, product, and finance to ensure seamless billing operations.
• Develop and maintain documentation for billing processes and configurations.
• Ensure data integrity and compliance with financial regulations.
• Assist in user acceptance testing (UAT) for system enhancements.

Skills

SQL

Python

Perl

Data analysis

Billing knowledge

Education

Bachelor's degree

Tools

Amdocs

Oracle Communications

CSG

Job description

About the Role

Our client, a dynamic telecommunications company, is seeking a meticulous and analytical Telecom Billing Systems Analyst to join their team. This role is fully remote, allowing you to work from the comfort of your own home anywhere in **South Africa**. You will be responsible for the daily operation, maintenance, and enhancement of our client's billing systems, ensuring accurate and timely invoicing for a wide range of telecommunication services. This position requires a strong understanding of billing processes, data analysis, and SQL, coupled with excellent problem-solving skills. The ideal candidate will be adept at identifying and resolving discrepancies, optimizing system performance, and supporting new product launches from a billing perspective. This is a crucial role in maintaining the financial health and customer satisfaction of the organization.

Key Responsibilities

• Monitor and manage the end-to-end billing cycles for various telecom services (e.g., mobile, broadband, fixed-line).


• Perform daily system checks, troubleshooting, and issue resolution for billing-related problems.


• Analyze billing data to identify trends, anomalies, and potential revenue leakage.


• Generate regular billing reports for management and other departments.


• Configure and maintain billing system parameters, including rating rules, product definitions, and customer accounts.


• Support the testing and implementation of new billing system features and product offerings.


• Collaborate with IT, product management, and finance teams to ensure seamless billing operations.


• Develop and maintain documentation for billing processes and system configurations.


• Ensure data integrity and compliance with relevant financial regulations.


• Assist in user acceptance testing (UAT) for system enhancements and upgrades.

Requirements

• A Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.


• Minimum of 4 years of experience in telecom billing systems or a similar analytical role.


• Proficiency in SQL for data extraction, manipulation, and analysis.


• Experience with common telecom billing platforms (e.g., Amdocs, Oracle Communications, CSG) is a significant advantage.


• Strong understanding of telecommunications services and pricing models.


• Excellent analytical and problem-solving skills, with a high degree of accuracy.


• Ability to work independently and manage time effectively in a remote setting.


• Good communication and interpersonal skills for collaboration with diverse teams.


• Experience in scripting languages (e.g., Python, Perl) is a plus.


• Detail-oriented with a commitment to data quality and accuracy.

Benefits

• Our client offers a competitive salary, performance-based bonuses, and excellent remote work benefits.


• This includes a fully remote work arrangement, opportunities for professional development and certifications, and access to a comprehensive health insurance plan.


• You'll also have a flexible work schedule and generous annual leave.