About the Role
Our client, a major telecommunications operator, is seeking an experienced Telecoms Billing Systems Specialist to join their finance and operations technology team in **Upington, Northern Cape, ZA**. This critical role focuses on the management, configuration, and support of the company's billing and revenue assurance systems. You will play a key part in ensuring accurate and timely billing for all services, managing system upgrades, and troubleshooting complex billing-related issues. This position is based in our **Upington** office and requires a dedicated individual committed to maintaining the integrity of our financial systems. A deep understanding of telecom billing cycles is essential.
Key Responsibilities
- Manage and administer the company's telecom billing platforms, ensuring optimal performance and data accuracy.
- Configure billing rules, product catalogs, rating engines, and invoicing processes.
- Oversee the end-to-end billing cycle, from data mediation to invoice generation and distribution.
- Perform revenue assurance checks and implement controls to prevent revenue leakage.
- Troubleshoot and resolve complex billing system issues, collaborating with IT and operational teams.
- Participate in system upgrades, enhancements, and migration projects for billing platforms.
- Develop and maintain system documentation, user guides, and training materials.
- Analyze billing data to identify trends, anomalies, and opportunities for process improvement.
- Ensure compliance with financial regulations and reporting requirements.
- Provide technical support and expertise to the customer care and finance departments regarding billing inquiries.
Requirements
- Bachelor's degree in Finance, Accounting, Information Technology, Telecommunications, or a related field.
- Minimum of 6 years of experience in telecommunications billing systems or revenue assurance.
- In-depth knowledge of telecom billing processes, including rating, charging, invoicing, and collections.
- Experience with major telecom billing platforms (e.g., Amdocs, Oracle Communications, MetraNet) is highly desirable.
- Strong understanding of data mediation, rating engines, and CRM integration.
- Excellent analytical, problem-solving, and data manipulation skills (SQL proficiency is a plus).
- Strong attention to detail and a commitment to accuracy.
- Good communication and interpersonal skills.
- Ability to work independently and manage multiple tasks effectively.
- Must be based in or willing to relocate to **Upington, Northern Cape, ZA** for this on-site position.
Benefits
- Competitive salary package with annual performance incentives.
- Comprehensive medical aid and pension fund benefits.
- Opportunities for professional development and advanced training in billing systems.
- A stable and secure working environment.
- Work on critical financial systems for a major telecom operator.
- Paid annual leave.
- Potential for career growth within the finance technology division.
- Contribute to the financial operations in the **Northern Cape**.