Senior Telecom Billing Systems Analyst - Hybrid

Placements24; Pretoria; Hybrid; ZAR 600,000 - 1,000,000; Full time

Benefits offered by this job

Health insurance

Hybrid work arrangement

Professional development opportunities

Generous paid time off

Retirement savings plan

Job summary

Placements24 is seeking a meticulous Senior Telecom Billing Systems Analyst to join our client in Pretoria, Gauteng. The role blends in-office collaboration with remote work, focusing on ensuring accuracy, efficiency, and optimization of complex billing systems.

You will work with finance, IT, and operations to resolve discrepancies, implement enhancements, and support new product launches while identifying trends and recommending improvements.

Qualifications

• Bachelor's degree in Finance, Accounting, Information Systems, or a related field.
• Minimum 5 years of telecom billing, revenue assurance, or financial analysis experience.
• Experience with telecom billing platforms (Amdocs, Oracle Communications, Geneva).
• Strong understanding of telecom services, product structures, and rating methodologies.
• Advanced analytical and problem-solving skills with keen attention to detail.
• Proficiency in SQL and data analysis tools (Excel, Tableau, Power BI).
• Excellent communication and interpersonal skills; able to liaise with stakeholders.
• Experience working in a hybrid work environment.
• Knowledge of revenue recognition principles.

Responsibilities

• Analyze and maintain telecom billing systems for accuracy and compliance.
• Oversee end-to-end billing cycle including rating, invoicing, and collections."
• Investigate and resolve billing discrepancies and inquiries.
• Develop and execute test plans for billing system upgrades and new features.
• Collaborate with IT and development teams to define requirements for enhancements and integrations.
• Generate and interpret complex billing reports to reveal revenue trends and performance.
• Identify opportunities for process improvement and cost reduction in billing operations.
• Ensure adherence to regulatory requirements and internal controls.
• Support new product launches by configuring billing parameters.
• Train and mentor junior analysts on billing system functionalities.

Skills

Analytical thinking

Financial analysis

Problem solving

Stakeholder communication

Education

Bachelor's degree in Finance/Accounting/IS

Tools

Amdocs

Oracle Communications

Geneva

Excel

Tableau

Power BI

Job description

About the Role

Our client is seeking a meticulous and analytical Senior Telecom Billing Systems Analyst to join their team in Pretoria, Gauteng, ZA . This hybrid position involves both in-office collaboration and remote work flexibility. You will be responsible for the integrity, efficiency, and optimization of the company's complex billing systems. This role is crucial for ensuring accurate revenue generation and providing insightful financial reporting. The ideal candidate possesses a deep understanding of telecom billing processes, a strong aptitude for data analysis, and experience with billing platforms. You will work closely with finance, IT, and operational teams to resolve discrepancies, implement system enhancements, and support new product launches. We are looking for a proactive individual who can identify trends, recommend improvements, and contribute to the financial health of the organization. This is a challenging yet rewarding opportunity to make a significant impact.

Key Responsibilities

• Analyze and maintain telecom billing systems to ensure accuracy and compliance.
• Oversee the end-to-end billing cycle, including rating, invoicing, and collections processes.
• Investigate and resolve billing discrepancies, errors, and customer inquiries related to billing.
• Develop and execute test plans for billing system upgrades, patches, and new feature implementations.
• Collaborate with IT and development teams to define requirements for system enhancements and integrations.
• Generate and interpret complex billing reports, providing insights into revenue trends, usage patterns, and financial performance.
• Identify opportunities for process improvement and cost reduction within the billing operations.
• Ensure adherence to regulatory requirements and internal control policies.
• Support the launch of new products and services by configuring billing system parameters accordingly.
• Train and mentor junior analysts on billing system functionalities and processes.

Requirements

• Bachelor's degree in Finance, Accounting, Information Systems, or a related field.
• Minimum of 5 years of experience in telecom billing, revenue assurance, or financial analysis within the telecom industry.
• Proven experience with telecom billing platforms (e.g., Amdocs, Oracle Communications, Geneva) is essential.
• Strong understanding of telecom services, product structures, and rating methodologies.
• Advanced analytical and problem-solving skills with a keen eye for detail.
• Proficiency in SQL and experience with data analysis tools (e.g., Excel, Tableau, Power BI).
• Excellent communication and interpersonal skills, with the ability to liaise effectively with technical and non-technical stakeholders.
• Experience working in a hybrid work environment.
• Knowledge of billing system testing methodologies and change management processes.
• Familiarity with revenue recognition principles.

Benefits

• Our client offers a competitive salary package and potential for annual bonuses based on performance.
• This hybrid role provides flexibility, allowing for a combination of in-office collaboration and remote work.
• We provide a comprehensive health insurance plan, including medical, dental, and vision coverage.
• Opportunities for professional development are supported through training programs and access to industry conferences.
• You will have generous paid time off, including vacation days, sick leave, and public holidays.
• A retirement savings plan with employer contributions is available.
• Our client fosters a collaborative and supportive work environment, encouraging professional growth and career advancement.
• Access to company resources and tools necessary for success in the role is provided.