Telecom Billing Analyst

Placements24; Benoni; On-site; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Competitive salary

Medical aid and retirement fund

Professional development

Growth opportunities

Job summary

Placements24 in Benoni is seeking a meticulous Telecom Billing Analyst to ensure accurate billing across telecommunications services. You will analyze billing data, resolve discrepancies, and support billing system enhancements in a fast-paced environment.

You should hold a finance-related degree with 3+ years of experience, strong Excel skills, and proficiency with ERP/billing software. The role offers a competitive salary and opportunities for professional development in Gauteng.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration or related field; relevant coursework in data analysis is beneficial.
• Minimum of 3 years of experience in billing, accounting, or financial analysis, preferably in telecommunications.
• Strong analytical and quantitative skills with attention to detail.
• Proficiency in billing software and ERP systems.
• Proficiency in Microsoft Excel, including advanced functions (e.g., VLOOKUP, Pivot Tables).
• Strong problem-solving and communication skills.

Responsibilities

• Analyze complex billing data to ensure accuracy and compliance with service agreements and pricing structures.
• Investigate and resolve billing discrepancies and customer-reported issues promptly.
• Generate and reconcile billing reports, identifying trends and potential improvements.
• Collaborate with sales, customer service, and technical teams to address billing-related inquiries.
• Assist in testing and implementing new billing system functionalities and upgrades.
• Monitor billing cycles and ensure timely and accurate invoice generation.
• Maintain documentation related to billing processes and policies.
• Contribute to process improvements to enhance billing accuracy and efficiency.

Skills

Analytical skills

Attention to detail

Communication skills

Problem-solving

Education

Bachelor's degree in Finance / Accounting / Business Administration

Tools

Billing software

ERP systems

Microsoft Excel (advanced functions)

Job description

About the Role

Our client, a major telecommunications service provider, is seeking a meticulous and analytical Telecom Billing Analyst to join their team in Benoni, Gauteng . This role is critical for ensuring the accuracy and efficiency of billing processes for a wide range of telecommunications services. You will be responsible for analyzing billing data, identifying discrepancies, resolving customer billing inquiries, and contributing to the optimization of billing systems and procedures. This position requires strong attention to detail, a solid understanding of billing cycles, and excellent problem-solving skills. We are looking for a dedicated individual who can ensure the integrity of our client's revenue streams through precise billing management within the vibrant Benoni business community.

Key Responsibilities

• Analyze complex billing data to ensure accuracy and compliance with service agreements and pricing structures.
• Investigate and resolve billing discrepancies and customer-reported issues promptly.
• Generate and reconcile billing reports, identifying trends and potential areas for improvement.
• Collaborate with sales, customer service, and technical teams to address billing-related inquiries.
• Assist in the testing and implementation of new billing system functionalities and upgrades.
• Monitor billing cycles and ensure timely and accurate invoice generation.
• Maintain documentation related to billing processes and policies.
• Contribute to process improvements to enhance billing accuracy and efficiency.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field; relevant coursework in data analysis is beneficial.
• Minimum of 3 years of experience in billing, accounting, or financial analysis, preferably within the telecommunications industry.
• Strong analytical and quantitative skills with a keen eye for detail.
• Proficiency in using billing software and ERP systems.
• Excellent understanding of billing principles, revenue recognition, and financial reporting.
• Proficiency in Microsoft Excel, including advanced functions like VLOOKUP, Pivot Tables, and data manipulation.
• Strong problem-solving and communication skills.
• Ability to work independently and manage deadlines effectively in a fast-paced environment based in Benoni .

Benefits

• Competitive annual salary based on experience and qualifications.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for professional development and further training.
• A stable and reputable employer within the telecommunications sector.
• Exposure to financial operations in a growing industry.
• Supportive work environment in Gauteng .