Senior Billing Systems Analyst

Placements24; Sandton; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Health insurance

Bonuses

Job summary

Placements24 is seeking a highly analytical Senior Billing Systems Analyst to join the finance and IT operations team. The role focuses on ensuring the accuracy and efficiency of the company's billing systems, troubleshooting data issues, and supporting new billing functionalities.

The position is fully remote, offering flexibility and opportunities to impact revenue assurance and reporting. Candidates should have strong SQL skills, experience with billing platforms (Amdocs, Oracle Billing,

Qualifications

• Bachelor's degree in Finance, IT, Accounting or CS.
• Minimum 5 years' experience with billing systems.
• Strong SQL and data analysis skills.
• Experience with CRM and billing integrations is a plus.

Responsibilities

• Analyze complex billing data to ensure accuracy and identify discrepancies.
• Troubleshoot and resolve billing system issues and data integrity problems.
• Collaborate on changes and enhancements to billing software with IT and business teams.
• Optimize billing processes to reduce errors and improve efficiency.
• Generate billing reports and performance metrics for management.
• Document billing configurations, processes, and reports.

Skills

SQL

Data analysis

Billing systems

Analytical thinking

Communication

Education

Bachelor's degree

Tools

Amdocs

Oracle Billing

Zuora

Job description

About the Role Our client, a leading telecommunications company, is seeking a highly analytical and experienced Senior Billing Systems Analyst to join their finance and IT operations team. This role is crucial for ensuring the accuracy, efficiency, and integrity of the company's billing systems and processes. You will be responsible for analyzing complex billing data, troubleshooting system issues, optimizing billing workflows, and supporting the development of new billing functionalities. The ideal candidate possesses a strong understanding of billing systems, data analysis tools, SQL, and the telecommunications service model. This fully remote position allows talented professionals to contribute significantly to our client's financial operations from anywhere.

Key Responsibilities

• Analyze and interpret complex billing data to ensure accuracy and identify discrepancies or trends.
• Troubleshoot and resolve issues within the billing system, including configuration errors, data integrity problems, and process failures.
• Develop, test, and implement changes and enhancements to the billing system in collaboration with IT and business stakeholders.
• Optimize billing processes to improve efficiency, reduce errors, and enhance customer satisfaction.
• Generate regular billing reports, financial summaries, and performance metrics for management.
• Support new product launches and service changes by ensuring the billing system is configured appropriately.
• Write and execute complex SQL queries to extract, manipulate, and validate billing data.
• Collaborate with cross-functional teams, including finance, customer service, and IT, to address billing-related inquiries and issues.
• Maintain comprehensive documentation of billing system configurations, processes, and reports.
• Stay abreast of industry best practices and new technologies related to billing and revenue assurance.
• Participate in system upgrades, migrations, and integration projects.
• Conduct audits of billing data and processes to ensure compliance with financial regulations and company policies.

Requirements

• Bachelor's degree in Finance, Accounting, Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience working with billing systems, preferably within the telecommunications or a related service industry.
• Strong proficiency in SQL for data analysis and manipulation.
• Experience with complex data analysis and reporting tools.
• In-depth understanding of billing cycles, revenue recognition principles, and rating processes.
• Experience with CRM and billing system integrations.
• Excellent analytical, problem-solving, and critical thinking skills.
• Detail-oriented with a high degree of accuracy in work.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
• Ability to work independently and manage multiple priorities in a remote work environment.
• Experience with specific billing platforms (e.g., Amdocs, Oracle Billing, Zuora) is a plus.
• Knowledge of telecommunications products and services is highly desirable.

Benefits

• Highly competitive remote salary.
• Comprehensive health, dental, and vision insurance plans.
• Performance-based bonuses and incentives.
• Generous paid time off and company holidays.
• Opportunities for professional development and continued learning.
• Fully remote work arrangement, offering flexibility and autonomy.
• Work on critical financial systems for a major industry leader.
• Collaborative and supportive virtual team environment.