Techxpert

Pepkor Lifestyle; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pepkor Lifestyle in Durban seeks an experienced Technician to maintain systems and improve productivity across technical processes. You will troubleshoot IT hardware, install software, and support networked equipment while upholding company standards and policies.

The role requires Matric, CompTIA A certification, driver’s license, and strong communication, interpersonal skills, and customer focus. You will work in a fast-paced retail technology environment and contribute to service excellence.

Qualifications

• Matric and COMPTIA A Certified (Essentials and Core); Valid Driver’s License (N advantageous)
• Selling skills and ability to close a sale
• Interpersonal skills and verbal/written communication
• External and internal networking
• Trouble shooting and Stress Management
• Technical knowledge of IT hardware components and repair thereof
• Technical knowledge and experience of software installations
• Networking systems knowledge advantageous
• Excellent MS Office skills
• Knowledge of Pepkor Lifestyle policies, practices, processes and systems

Skills

Interpersonal skills

Verbal and written communication

Trouble shooting

Stress Management

Conflict Management

IT hardware knowledge

Software installation knowledge

Networking (advantageous)

Company vision & objectives

Attention to detail

Personal resilience

Selling skills

External/internal networking

Self-management

Integrity & Values

Education

Matric

COMPTIA A Certified (Essentials & Core)

Tools

MS Office

Job description

Introduction: We are looking for an experienced Technician with vast knowledge of maintenance systems and technical processes. The ideal candidate will use their skillset to assist in the improvement of our productivity and help make our technical systems more efficient.

Minimum Requirements

• Matric, COMPTIA A Certified (Essentials and Core); Valid Driver’s License; (N advantageous)


• Selling skills and ability to close a sale


• Interpersonal skills


• Verbal and written communication


• External and internal networking


• Communication


• Trouble shooting


• Stress Management


• Conflict Management


• Technical knowledge of IT hardware components and repair thereof


• Technical knowledge and experience of software installations


• Networking systems knowledge advantageous


• Excellent MS Office skills


• Knowledge of Incredible Connection and Pepkor Lifestyle policies, practices, processes and systems


• Sound understanding of IC company vision & objectives


• Thorough understanding of IC branch structure and networks


• Thorough understanding of relevant processes and work systems


• Target driven


• Self management


• Integrity & Values


• Attention to detail


• Personal development


• Customer centricity


• Personal resilience