Technical Support Specialist - Level 1

Placements24; LegKraal Gate; Vor Ort; ZAR 120.000 - 170.000; Vollzeit

Zusammenfassung

WhatJobs Direct in Mahikeng, North West, is looking for a Level 1 Technical Support Specialist to join their client’s team. You will be the first point of contact for users, providing quick diagnostic guidance and resolving common hardware, software and connectivity issues to keep operations running smoothly.

This entry-level role offers a solid foundation in IT support within a supportive, dynamic environment, with opportunities to grow technical skills and customer-service capabilities while

Aufgaben

• Provide first-line technical support to users, diagnosing and resolving issues related to hardware, software and network connectivity.

Jobbeschreibung

About the Role

Our client, WhatJobs Direct, is seeking a motivated Level 1 Technical Support Specialist to join their team in Mahikeng, North West . This role is critical for providing initial technical assistance to users, resolving common IT issues, and ensuring smooth operational workflows. You will be the first line of defense for technical problems, diagnosing and resolving issues related to hardware, software, and network connectivity. This is an excellent opportunity for individuals with a strong foundation in IT support to grow their skills within a supportive and dynamic work environment. The role requires excellent problem-solving abilities and a commitment to providing exceptional technical assistance to all users within the Mahikeng area.