Technical Documentation Specialist

Nexio; Gauteng; On-site; ZAR 550,000 - 850,000; Full time

Job summary

Nexio in Gauteng seeks a specialist technical documentation professional to develop Huawei SmartPlan designs, BoQs/BoMs, and costing, translating requirements into accurate design and proposal documents.

You will produce SoWs, LLDs/HLDs, and tender responses, collaborate with Presales, Solution Architecture, Engineering and Sales to ensure alignment of technical and commercial inputs, and maintain governance and version control across all documentation.

Qualifications

• Grade 12 / Matric.
• Relevant diploma or degree in Information Technology, Telecommunications, Engineering, Computer Science or related field is advantageous.
• 3–5 years' relevant experience in technical documentation, telecommunications, ICT solutions, presales support, solution design or related environment.

Responsibilities

• Develop Huawei SmartPlan designs in accordance with customer requirements and approved solution architecture.
• Prepare SoWs and supporting implementation documentation.
• Produce accurate BoQs and BoMs based on SmartPlan designs and approved solution requirements.
• Validate alignment between solution design, product selection, quantities, licensing and costing.
• Prepare professional technical proposals and tender responses that accurately represent the proposed Huawei solution.

Skills

Huawei SmartPlan

Technical documentation

Cross-functional collaboration

Costing & BoQ/BoM

Education

Diploma/degree in IT/Telecommunications/Engineering

Tools

Huawei SmartPlan

MS Word

MS Excel

MS PowerPoint

Job description

ROLE PURPOSE

To provide specialist technical documentation, solution costing and proposal support for Huawei solutions by developing and maintaining accurate, consistent and commercially aligned solution documentation.

The role is responsible for translating approved technical requirements and solution inputs into accurate SmartPlan designs, Bills of Quantities (BoQs), Bills of Materials (BoMs), costing, High-Level Designs (HLDs), Low-Level Designs (LLDs), Statements of Work (SoWs), technical proposals and bid documentation.

The role ensures that technical and commercial information is accurate, traceable, appropriately governed and aligned throughout the solution planning, costing and proposal lifecycle.

ROLE REQUIREMENT

• Develop Huawei SmartPlan designs in accordance with customer requirements and approved solution architecture.
• Perform solution sizing and capacity planning to determine appropriate Huawei products, equipment, software, licences and quantities.
• Develop and maintain HLDs and LLDs, including supporting technical diagrams and solution documentation.
• Translate technical requirements and solution inputs into clear, structured and professional technical documentation.
• Prepare Statements of Work (SoWs) and supporting implementation documentation.
• Ensure technical documentation accurately reflects the approved solution and customer requirements.
• Produce accurate BoQs and BoMs based on SmartPlan designs and approved solution requirements.
• Select and validate appropriate Huawei products, equipment and licences, ensuring compatibility with the proposed solution.
• Prepare accurate commercial costing and licensing estimates based on approved BoQs, BoMs, product selections and solution requirements.
• Validate the alignment between solution design, product selection, quantities, licensing and costing.
• Identify and resolve discrepancies between technical requirements, BoQs, BoMs and commercial information.
• Prepare professional technical proposals and tender responses that accurately represent the proposed Huawei solution.
• Support technical responses for RFIs, RFPs and RFQs, ensuring customer requirements are addressed accurately and within agreed submission timelines.
• Compile and coordinate technical inputs required for bids and proposals.
• Ensure bid documentation is complete, accurate, consistent and compliant with submission requirements.
• Collaborate with Presales, Solution Architecture, Engineering, Sales, Commercial, Finance and Project Management teams to obtain and validate required technical and commercial inputs.
• Engage with Huawei stakeholders to validate product, licensing and solution-related information where required.
• Clarify technical and commercial requirements with relevant stakeholders to ensure accurate and complete documentation.
• Support the coordination of inputs and deliverables to meet proposal, bid and customer submission timelines.
• Build effective working relationships across technical and commercial teams to facilitate accurate and timely solution development.
• Apply appropriate technical writing, document governance and version-control practices across solution documentation.
• Review SmartPlan designs, BoQs, BoMs, costing, HLDs, LLDs, SoWs and proposals to ensure technical and commercial information remains aligned.
• Conduct quality assurance checks to identify inaccuracies, inconsistencies, omissions and version-control issues.
• Maintain traceability between customer requirements, solution design, product selection, costing and final proposal documentation.
• Ensure documentation is maintained in accordance with agreed standards, processes and governance requirements.
• Validate documentation completeness, consistency and alignment before submission for review or approval.
• Recommend corrections to BoQs, BoMs, costing inputs, technical proposals and supporting documentation.
• Escalate unresolved technical, commercial, product, licensing or governance discrepancies to the relevant accountable stakeholder
• Presales, Solution Architecture, Engineering, Sales, Commercial, Finance and Project Management.
• Huawei vendor contacts and relevant internal approval stakeholders, where required.
• Accuracy and completeness of BoQs, BoMs, costing inputs, HLDs, LLDs, SoWs and technical proposals.
• Turnaround time for bid, proposal and solution documentation deliverables.
• Reduction in documentation errors, rework, version-control issues and approval delays.
• Adherence to document governance, confidentiality, quality assurance and internal approval standards.
• Huawei SmartPlan or equivalent solution design/configuration tools.
• Microsoft Word, Excel and PowerPoint, including strong Excel capability for costing, BoQ and BoM preparation.
• Approved proposal templates, document repositories and version-control platforms used by the business.

TECHNICAL / PROFESSIONAL COMPETENCIES

• Relevant experience in telecommunications, ICT, technical documentation, solution design, presales or a related technical environment.
• Practical experience with Huawei products and solutions, preferably including Huawei SmartPlan.
• Ability to perform solution sizing and capacity planning based on customer requirements and approved solution architecture.
• Experience developing accurate Bills of Quantities (BoQs) and Bills of Materials (BoMs).
• Experience with Huawei product and licence selection, including validating product compatibility and quantities.
• Experience preparing technical and commercial costing based on solution requirements, BoQs, BoMs and licensing requirements.
• Ability to develop and maintain High-Level Designs (HLDs), Low-Level Designs (LLDs), technical diagrams and supporting implementation documentation.
• Experience developing Statements of Work (SoWs) and technical solution documentation.
• Experience preparing technical proposals and supporting RFI, RFP and RFQ responses.
• Strong technical writing and document formatting skills, with the ability to present complex technical information clearly and professionally.
• Experience applying document governance, version control, quality assurance and document standards.
• Good working knowledge of Microsoft Word, Excel and PowerPoint, with strong Excel capability for costing and BoQ/BoM preparation.
• Ability to review and validate technical and commercial information to ensure alignment across solution designs, costing and proposals.
• Knowledge of telecommunications / ICT infrastructure and solution architecture principles will be advantageous.
• Huawei certifications or relevant technical certifications will be advantageous.

QUALIFICATIONS & EXPERIENCE

• Grade 12 / Matric.
• Relevant diploma or degree in Information Technology, Telecommunications, Engineering, Computer Science or a related technical field is advantageous.
• Relevant Huawei certifications or technical training will be advantageous.
• 3–5 years' relevant experience in technical documentation, telecommunications, ICT solutions, presales support, solution design or a related technical environment.
• Experience working with Huawei products and solutions is preferred.
• Experience with Huawei SmartPlan or similar solution design/configuration tools is preferred.
• Experience preparing BoQs, BoMs and technical costing is required.
• Experience developing technical proposals, tender responses, RFIs, RFPs and/or RFQs.
• Experience producing or supporting HLDs, LLDs, SoWs and technical diagrams.
• Experience working across technical and commercial stakeholders in a project, presales or solution environment.
• Experience applying document governance, version control and quality assurance practices.