Technical Assistant

Herotel Sonic; Robertson; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Exposure to dynamic workplace

Internal academy training

Friendly team-driven environment

Group Risk Benefits

Medical Benefits

Health and Lifestyle Programmes

Job summary

Herotel Sonic in Robertson is seeking a hands-on Technical Assistant to support fibre optic and wireless installations. You will assist Senior Technicians on site, help with surveys, cable runs, and equipment setup, while focusing on safety and quality.

The role offers exposure to a dynamic telecoms environment, opportunities to grow through internal training, and a team-oriented culture. A matric and basic tools knowledge are required.

Qualifications

• Matric (Grade 12) or equivalent.
• Basic computer literacy.
• Good working knowledge of hand and power tools used in installations.
• Valid driver’s licence is advantageous.
• Ability to work independently and as part of a team.
• Physically fit for varied environments, heights and confined spaces.
• Willingness to work overtime as required.

Responsibilities

• Assist with site surveys, including signal checks and photos for equipment placement.
• Support installations by mounting brackets, cables, and running cables under supervision.
• Perform CPE recovery and site tidying after work.
• Participate in callout repairs and maintenance tasks.
• Keep tools and consumables organised and stocked in vehicles.
• Maintain clean and safe job sites and follow safety procedures.
• Follow instructions from the Install team and prioritise tasks.
• Demonstrate high standards of personal safety and worksite safety.

Skills

Organisational

Time management

Teamwork

Independent work

Safety awareness

Education

Matric (Grade 12)

Tools

Hand tools

Power tools

Job description

Are you hands-on, organised, and enjoy working with technology? Join our Networks team as a Technical Assistant in Robertson, and support the installation, maintenance, and troubleshooting of fibre optic and wireless systems.

The key purpose of this role is to assist Senior Technicians in delivering high-quality network installations and repairs while ensuring safety, accuracy, and efficiency on every job.

What You’ll Do

• Assist with site surveys, including signal scans, throughput tests, and capturing photos for equipment placement
• Support installations by mounting brackets, cable hooks, and running cables under the guidance of Senior Technicians
• Perform CPE (Customer Premises Equipment) recovery, removing equipment and tidying work sites
• Participate in callout repairs, inspecting sites for potential future issues and assisting with maintenance tasks
• Ensure all tools, equipment, and consumables are neatly organised and stocked in vehicles for daily operations
• Maintain cleanliness and order at job sites, including tidying up after installations or repairs
• Follow instructions closely and prioritise tasks as directed by the Install team
• Adhere to Health and Safety procedures and maintain high standards of personal and worksite safety
• Work effectively both independently and as part of a team in all weather conditions, confined spaces, and at heights
• Demonstrate pride in work ethic, company property, and the quality of installations

What You’ll Need

• Matric (Grade 12)
• Basic computer literacy
• Good working knowledge of hand and power tools used in installations
• A valid driver’s license is advantageous
• Ability to work independently, as well as collaboratively within a team
• Physically fit and able to work in various environments, including heights and confined spaces
• Strong organisational skills and time management
• Presentable, reliable, and punctual with a positive, proactive attitude
• Previous experience in a similar technical or installation environment is advantageous
• Willingness to work overtime as required

What We Offer

• Exposure to a dynamic workplace
• A chance to grow your skills through our internal academy
• A friendly, team-driven environment
• Group Risk Benefits
• Medical Benefits
• Health and Lifestyle Programmes