Technical Assistant

Herotel Telecoms (Pty) Ltd; George; On-site; ZAR 89,000 - 134,000; Full time

Benefits offered by this job

Dynamic workplace

Internal academy

Group benefits

Medical benefits

Wellness programs

Job summary

Herotel Telecoms (Pty) Ltd is seeking a Technical Assistant in George to support fibre optic and wireless installations and maintenance. You will assist Senior Technicians with site surveys, equipment mounting, and cable runs, while keeping sites tidy and safe.

The role emphasizes teamwork, safety, and the ability to work independently in various environments, including heights and confined spaces, with overtime as required.

Qualifications

• Matric required.
• Strong organisational skills and time management.
• Willingness to work overtime as required.

Responsibilities

• Assist with site surveys, including signal scans and photos for equipment placement.
• Support installations by mounting brackets, cable hooks, and running cables under supervision.
• Perform CPE recovery, removing equipment and tidying work sites.
• Participate in callout repairs and maintenance tasks.
• Ensure tools and consumables are organised and stocked for daily operations.
• Maintain cleanliness and order at job sites after installations or repairs.
• Follow instructions from the Install team and priorities tasks accordingly.
• Adhere to Health and Safety procedures and maintain high safety standards.
• Work effectively both independently and as part of a team in all weather conditions, confined spaces, and at heights.
• Demonstrate pride in work ethic and the quality of installations.

Skills

Organisational skills

Time management

Teamwork

Independence

Punctuality

Education

Matric (Grade 12)

Tools

Hand tools

Power tools

Driver's license

Job description

Are you hands-on, organised, and enjoy working with technology? Join our Networks team as a Technical Assistant in George, and support the installation, maintenance, and troubleshooting of fibre optic and wireless systems.

The key purpose of this role is to assist Senior Technicians in delivering high-quality network installations and repairs while ensuring safety, accuracy, and efficiency on every job.

What you’ll do:

• Assist with site surveys, including signal scans, throughput tests, and capturing photos for equipment placement
• Support installations by mounting brackets, cable hooks, and running cables under the guidance of Senior Technicians
• Perform CPE (Customer Premises Equipment) recovery, removing equipment and tidying work sites
• Participate in callout repairs, inspecting sites for potential future issues and assisting with maintenance tasks
• Ensure all tools, equipment, and consumables are neatly organised and stocked in vehicles for daily operations
• Maintain cleanliness and order at job sites, including tidying up after installations or repairs
• Follow instructions closely and prioritise tasks as directed by the Install team
• Adhere to Health and Safety procedures and maintain high standards of personal and worksite safety
• Work effectively both independently and as part of a team in all weather conditions, confined spaces, and at heights
• Demonstrate pride in work ethic, company property, and the quality of installations

What you’ll need:

• Matric (Grade 12)
• Basic computer literacy
• Good working knowledge of hand and power tools used in installations
• A valid driver’s license is advantageous
• Ability to work independently, as well as collaboratively within a team
• Physically fit and able to work in various environments, including heights and confined spaces
• Strong organisational skills and time management
• Presentable, reliable, and punctual with a positive, proactive attitude
• Previous experience in a similar technical or installation environment is advantageous
• Willingness to work overtime as required

What we offer:

• Exposure to a dynamic workplace
• A chance to grow your skills through our internal academy
• A friendly, team-driven environment
• Group Risk Benefits
• Medical Benefits
• Health and Lifestyle Programmes

Preference will be given to candidates from Designated Groups, as defined by the Employment Equity Act and in line with Herotel’s Employment Equity Plan.