Infrastructure Technician

Level 7; Centurion; On-site; ZAR 240,000 - 320,000; Full time

Job summary

Level-7 Internet is seeking an Infrastructure Technician to install, maintain and support critical network infrastructure across customer installations, fibre deployments and high-site maintenance. The role requires safety-conscious field work, precise troubleshooting and hands-on technical ability in a dynamic ISP environment.

You'll work on diverse projects across fibre, wireless and tower sites, ensuring reliable connectivity and optimal network performance while following company procedures

Qualifications

• Matric or equivalent is required.
• 2–5 years ISP/telecommunications experience.
• Hands-on with wireless, fibre optic, and network installations.
• Able to configure routers, switches, and wireless gear.
• Experience on high-sites, towers and remote locations.
• Fibre splicing, testing and fault troubleshooting experience.
• Familiar with network monitoring tools (e.g. Zabbix).
• Strong problem-solving, teamwork and communication.
• Valid driver's licence and willingness to travel.

Responsibilities

• Customer Equipment Installation: install wireless antennas, routers, cabling and mounting hardware.
• Equipment Configuration: configure routers/switches and verify integration with existing network.
• High-Site & Tower Work: install and maintain equipment at towers and rooftops with safety procedures.
• Fibre Installations & Maintenance: install, test and terminate fibre; perform fault checks.
• Maintenance & Network Support: conduct preventative maintenance and monitor health with tools.
• Projects & Operational Support: assist upgrades and expansions; support solar builds and site ops.
• Documentation & Compliance: complete installation reports and keep equipment in good order.

Skills

Wireless installations

Fibre optic installations

Network troubleshooting

OHSA safety compliance

Site reliability maintenance

Teamwork & communication

Driver's license & travel

Education

Grade 12 (Matric)

Tools

Zabbix

Fibre testing equipment

Routers & Switches

Job description

As an Infrastructure Technician at Level-7 Internet, you will be responsible for installing, maintaining and supporting the infrastructure that powers our network. From customer installations and fibre deployments to tower work and high-site maintenance, you'll play a key role in delivering reliable connectivity and ensuring our network operates at peak performance. This role requires strong technical aptitude, a commitment to safety, attention to detail and the ability to work confidently in both field and high-risk environments while following company procedures and industry standards. If you enjoy hands-on technical work, solving real-world challenges and working on diverse infrastructure projects, this is your opportunity to build a rewarding career in the ISP industry with a supportive and dynamic team.

Key Responsibilities

• Customer Equipment Installation- Install customer equipment including wireless antennas, routers, network cabling, power cabling, masts and mounting brackets.- Ensure all installations comply with company standards, safety requirements and customer expectations.- Test and verify equipment functionality before handover.
• Equipment Configuration- Configure and commission routers, switches and wireless equipment.- Verify correct integration with existing network infrastructure.- Perform testing and optimisation to ensure reliable service delivery.
• High-Site Installations & Tower Work- Install, upgrade and maintain wireless equipment at towers, rooftops and other elevated structures.- Perform tower work safely using approved climbing equipment and procedures.- Comply with Occupational Health and Safety regulations and Working at Heights requirements.- Assist with emergency repairs and maintenance at remote infrastructure sites.
• Fibre Installations & Maintenance- Install, maintain and test fibre optic infrastructure.- Perform fibre blowing, splicing and termination.- Identify, diagnose and repair fibre faults.- Conduct fibre testing using appropriate test equipment to ensure network integrity.
• Infrastructure Maintenance & Network Support- Perform preventative maintenance and inspections on company infrastructure and high sites.- Monitor infrastructure health using tools such as Zabbix and respond to alerts where required.- Troubleshoot infrastructure faults and assist in restoring services.- Support internal technical teams with infrastructure-related issues.
• Projects & Operational Support- Assist with infrastructure upgrades, network expansions and special projects.- Support solar installations, building maintenance and other operational initiatives as required.- Collaborate with other departments to ensure efficient project delivery and operational continuity.
• Documentation & Compliance- Complete installation reports, maintenance records and job documentation accurately.- Maintain company equipment, tools and vehicles in good working order.- Ensure compliance with company policies, standard operating procedures and safety regulations at all times.- Promote a culture of teamwork, professionalism and continuous improvement.

Requirements

• Grade 12 (Matric) or equivalent
• 2–5 years’ experience in ISP, telecommunications, or network infrastructure environments
• Strong hands-on experience with wireless, fibre optic, and network equipment installations
• Competent in configuring routers, switches, and wireless networking equipment
• Experience working on high-sites, towers, and remote infrastructure locations
• Solid understanding and proven experience with fibre splicing, testing, and fault troubleshooting
• Familiarity with network monitoring tools (e.g. Zabbix) and basic IP networking principles
• Strong problem-solving skills with the ability to manage complex field issues
• Knowledge of OHSA regulations and commitment to strict safety compliance
• Valid driver’s licence and willingness to travel to sites as required
• Strong communication, accountability, and teamwork skills