Systems Engineer (Commercial) - SADC

Fortinet, Inc.; Johannesburg; On-site; ZAR 720,000 - 980,000; Full time

Job summary

Fortinet, Inc. in Johannesburg, South Africa, seeks a Systems Engineer to support the sales organization in pre-sales, sales calls, and post-sales.

You will lead all technical aspects of the sales cycle with customers, from RFIs through RFQs when required, including POCs in partnership with internal teams and the customer or commercial partner. You will listen to customer requirements, design high-performing Fortinet-based solutions, and be the primary technical contact for customers and

Qualifications

• Experience in pre-sales engineering across security technologies.
• Ability to read technical requirements and translate into solutions.
• Strong communication with customers and internal teams.

Responsibilities

• Lead technical aspects of a sales cycle from RFIs to RFQs as needed.
• Understand customer requirements and build Fortinet-based solutions.
• Be the primary technical contact for customers and partners with sales alignment.
• Maintain knowledge of Fortinet products and competitive landscape.
• Present via whiteboarding, papers, or discussions to convey solutions.
• Manage multiple deals while ensuring a positive customer experience.

Skills

Pre-sales engineering

Technical communication

Customer relationship management

Networking security

RFIs/RFPs/RFQs

Tools

Fortinet Suite

Job description

• Locations Johannesburg, Gauteng, South Africa
• Job Schedule Full time

Job Description

Location: Johannesburg, South Africa

We are looking for a Systems Engineer to work closely with a sales representative across designated territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

With us you will

• Lead all technical aspects of a sales cycle with customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
• Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.
• Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
• Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever‑evolving threats.
• Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.

Apply if you

• Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti‑virus, routing, switching, LAN and WAN being desirable.
• Have experience working across South Africa is a must.
• Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.
• Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.