Supervisor Power Fashion Bloemfontein

Mr-Price-Group; Vrystaat; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mr Price Group Limited in South Africa is seeking a Store Supervisor to support daily store operations and help meet targets while delivering excellent customer service. You will drive sales through customer experience processes, coach and mentor the store team, manage stock, and ensure compliance with policies to protect profitability.

A Grade 12 and 1–2 years in retail with supervisory exposure are required.

Qualifications

• Grade 12 or equivalent
• 1-2 years' experience in retail
• Experience in a supervisory role
• Retail trade

Responsibilities

• Drive sales through customer experience processes to meet customer service standards and sales targets.
• Team Management: assist in driving the team within a store to achieve KPIs and provide coaching.
• Stock Management: ensure stock is received, unpacked, merchandised and replenished on the shop floor.
• Monitor stock levels and manage stock counts, loss prevention, and housekeeping of the stockroom.
• Assist with compliance checks to ensure adherence to policies and procedures.

Job description

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

Responsibilities

• Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
• Team Management:
• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.
• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.

Qualifications

• Grade: 12
• 1-2 Years' experience in retail.
• Experience in a supervisory role
• Retail trade.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.