Supervisor Power Fashion Thavani Mall

Mr-Price-Group; Limpopo; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Mr Price Group Limited is looking for a store supervisor to support daily operations and help meet sales targets. You will drive customer experience, lead a small team and ensure stock is accurately received and merchandised on the shop floor.

The role requires 1-2 years in retail with supervisory exposure. A Grade 12 qualification is expected, and the position is on-site at our Limpopo location.

Qualifications

• Grade 12 qualification.
• 1-2 years retail experience.
• Experience in a supervisory role.

Responsibilities

• Drive sales through customer experience processes to meet service standards and sales targets.
• Assist in driving the team to achieve store KPIs and provide coaching to staff.
• Manage stock reception, unpacking, merchandising and replenishment on the floor.
• Oversee stockroom housekeeping and ensure compliance with policies and procedures.
• Support compliance checks via store audits and admin reviews.

Skills

Retail experience

Supervisory experience

Team leadership

Education

Grade 12

Job description

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

Responsibilities

• Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
• Team Management:
• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.
• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.

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Qualifications

• Grade: 12
• 1-2 Years' experience in retail.
• Experience in a supervisory role
• Retail trade.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.