Supervisor Non-Technical

Eskom Holdings Soc Ltd; South Africa; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Eskom Holdings Soc Ltd is seeking an Airport Operations Supervisor to lead the Benoni airport team, overseeing ramp services, passenger handling, and ground support coordination to ensure safety, efficiency and customer satisfaction.

You will collaborate with airline partners and authorities, requiring strong leadership, problem-solving and the ability to work nights, weekends and holidays in a fast-paced environment.

Qualifications

• Experience in airport operations, ground handling, or airline management.
• Demonstrated supervisory or leadership experience.
• Strong understanding of airport procedures, safety regulations, and airline operations.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficiency in airport operations software and systems.

Responsibilities

• Supervise airport operations staff, including ramp agents and customer service representatives.
• Ensure timely and safe aircraft turnaround, coordinating ground handling services.
• Monitor flight schedules and address disruptions or issues.
• Implement and enforce airport safety policies and procedures.
• Manage allocation and utilization of airport resources, equipment and personnel.
• Liaise with airline representatives, air traffic control and other airport authorities.

Skills

Leadership

Communication

Problem solving

Organizational skills

Tools

Airport operations software

Job description

Our client is seeking a motivated and organized Airport Operations Supervisor to lead their team at the Benoni airport. You will be responsible for overseeing daily airport operations, including ramp services, passenger handling, and ground support coordination, ensuring efficiency, safety, and customer satisfaction. This role demands strong leadership, problem-solving abilities, and a keen eye for operational detail. You will play a critical role in the smooth functioning of airport activities, working collaboratively with various departments and stakeholders.

About the Role

Our client is seeking a motivated and organized Airport Operations Supervisor to lead their team at the Benoni airport. You will be responsible for overseeing daily airport operations, including ramp services, passenger handling, and ground support coordination, ensuring efficiency, safety, and customer satisfaction. This role demands strong leadership, problem-solving abilities, and a keen eye for operational detail. You will play a critical role in the smooth functioning of airport activities, working collaboratively with various departments and stakeholders.

Key Responsibilities

• Supervise and direct the work of airport operations staff, including ramp agents and customer service representatives.
• Ensure the timely and safe turnaround of aircraft, coordinating ground handling services.
• Monitor flight schedules and operational activities, proactively addressing any disruptions or issues.
• Implement and enforce airport safety policies and procedures, conducting regular safety checks.
• Manage the allocation and utilization of airport resources, including equipment and personnel.
• Liaise with airline representatives, air traffic control, and other airport authorities.

Requirements

• Previous experience in airport operations , ground handling, or airline management.
• Demonstrated supervisory or leadership experience.
• Strong understanding of airport procedures, safety regulations, and airline operations.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficiency in airport operations software and systems.

Benefits

• Competitive salary and benefits package.
• Opportunities for career growth within airport management.
• Direct impact on the efficiency and safety of airport operations.
• A fast-paced and dynamic work environment.
• Team-oriented culture focused on operational excellence.