Ground Operations Supervisor

Placements24; East London; Hybrid; ZAR 480,000 - 640,000; Full time

Benefits offered by this job

Competitive salary and incentives

Health and retirement benefits

Leadership training and development

Career progression opportunities

Job summary

Placements24 in East London is seeking a Ground Operations Supervisor to lead ground handling teams, coordinate resources, and uphold safety and service standards in a fast-paced airport environment.

The role focuses on supervising ramp, baggage and cargo handling, with responsibility for staff management and collaboration with flight crews and ATC to ensure efficient operations in the Eastern Cape.

Qualifications

• 3+ years in a supervisory role within airport ground operations.
• Solid knowledge of aircraft ground handling procedures and safety regulations.
• Strong leadership, communication, and problem-solving skills.
• Ability to perform under pressure in a dynamic airport environment.
• Proficiency with airport operational software and systems.

Responsibilities

• Supervise and coordinate the activities of ground handling crews.
• Ensure safe and timely aircraft turnaround and baggage handling.
• Manage equipment deployment and maintenance schedules.
• Train and mentor ground staff on safety and efficiency.
• Liaise with flight crews, ATC and other stakeholders for seamless operations.

Skills

Leadership

Communication

Problem-solving

Safety mindset

Tools

Airport software

Job description

About the Role

Our client seeks an experienced and dynamic Ground Operations Supervisor to lead their ground handling teams in East London . This crucial role involves overseeing all aspects of ground operations, including aircraft turnaround, baggage handling, cargo, and passenger services, ensuring efficiency, safety, and compliance. You will be responsible for managing staff, coordinating resources, and upholding the highest service standards. This position offers a leadership opportunity within a fast-paced airport environment, contributing significantly to the operational success of flights in the Eastern Cape.

Key Responsibilities

• Supervise and coordinate the activities of ground handling crews, including ramp agents, baggage handlers, and equipment operators.
• Ensure the safe and timely turnaround of aircraft, adhering to all operational procedures and safety regulations.
• Manage equipment deployment and maintenance schedules to support ground operations.
• Train and mentor ground staff, fostering a culture of safety, efficiency, and teamwork.
• Liaise with flight crews, air traffic control, and other airport stakeholders to ensure seamless operations.

Requirements

• Proven experience in airport ground operations, with at least 3 years in a supervisory or leadership role.
• Strong knowledge of aircraft ground handling procedures, safety protocols, and aviation regulations.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work effectively under pressure and make decisive actions in a dynamic environment.
• Proficiency in using airport operational software and systems.

Benefits

• Competitive salary and performance incentives.
• Comprehensive health and retirement benefits.
• Opportunities for professional development and leadership training.
• A challenging and rewarding role managing critical airport functions in East London .
• Direct impact on the efficiency and safety of flight operations.