Sun International - Front Desk Agent

UniversityInfo; South Africa; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Sun International is seeking a Front Desk Agent for positions across all provinces in South Africa. The role requires about 3 years of experience and involves handling guest needs, check-in/out, and delivering memorable hospitality experiences.

The candidate should be able to work overtime or shifts, possess a valid ID or work permit, and have relevant qualifications. Training and documentation are required to ensure compliance and professional service.

Qualifications

• Must be able to work overtime or shifts.
• Proof of citizenship or valid work permit required.
• Previous front desk or customer service experience preferred.
• Ability to follow instructions and maintain professional appearance.

Responsibilities

• Attend meetings and training sessions.
• Maintain workplace safety and cleanliness standards.
• Resolve guest issues and problems promptly.
• Keep guest records and transactions accurate and up-to-date.
• Represent the company professionally in all interactions.

Skills

Time management

Problem-solving

Adaptability

Teamwork

Digital literacy

Education

Matric / Grade 12

Hospitality diploma/degree

Tools

POS systems

MS Office

CRM systems

Job description

Sun International - Front Desk Agent x1 | Senior Level

Travel industry positions involve planning, booking, and delivering memorable experiences for clients.

Published: 25 October 2026

Overview

Position: Front Desk Agent
Province: All Provinces
Experience: 3 years
Posted: 25 October 2026
Expires: 18 November 2026

About the company

Sun International is a South African hospitality and gaming group operating hotels, resorts, and casinos.

Eligibility Criteria

Proof of citizenship, age, or health clearance ensures compliance with workplace regulations.

• Willingness to work overtime or shifts
• Valid ID or work permit
• Previous work experience (if required)
• Ability to follow instructions
• Relevant qualification (matric, diploma, or degree)

Documents

Reference letters and transcripts provide credibility and evidence of past performance.

• Motivation letter or Cover letter
• Passport photo
• Tertiary transcripts or qualification certificates
• Portfolio of work or certificates of achievements
• Medical certificate or disability proof (if applicable)

Duties and Responsibilities

Workers must follow company policies and maintain workplace safety standards.

• Attending meetings and training sessions
• Maintaining workplace safety standards
• Problem-solving when issues arise
• Keeping records accurate and updated
• Representing the company professionally

Required Skills

Problem-solving and adaptability are essential for handling challenges in dynamic environments.

• Time management
• Problem-solving
• Adaptability and flexibility
• Teamwork and collaboration
• Computer and digital literacy

Please note

Application Review - Employers first screen CVs and cover letters to check if candidates meet the basic requirements.