Sun International - Reservations Agent

UniversityInfo; South Africa; Sur place; ZAR 120 000 - 180 000; Plein temps

Résumé du poste

Sun International in South Africa is seeking a Reservations Agent to handle inquiries, manage itineraries, and assist guests with bookings across all provinces. The role requires at least 2 years of experience, strong communication, and a professional appearance.

You will use company tools and coordinate with teams to ensure smooth service and timely responses. Opportunity to develop customer service skills within a hospitality and gaming group, with a focus on accuracy, efficiency, and guest

Qualifications

• Two years of experience in reservations or customer service.
• Basic computer literacy required.
• Professional appearance and conduct.
• Proof of references or letters of recommendation.
• Meeting minimum age and valid work eligibility requirements.

Responsabilités

• Communicating with customers to handle queries and bookings.
• Managing itineraries and schedules for guests.
• Using company tools and systems correctly to process reservations.
• Maintaining safety and service standards within the workplace.
• Coordinating with teams to ensure timely responses and deadlines.

Connaissances

Conflict resolution

Organizational skills

Critical thinking

Attention to detail

Communication (verbal and written)

Description du poste

Employees manage itineraries, customer service, and logistics to ensure smooth journeys.

Published: 24 October 2026

Overview

• Position: Reservations Agent
• Province: All Provinces
• Experience: 2 years
• Posted: 24 October 2026
• Expires: 02 November 2026

About the company

Sun International is a South African hospitality and gaming group operating hotels, resorts, and casinos.

Eligibility Criteria

Proof of citizenship, age, or health clearance ensures compliance with workplace regulations.

• Basic computer literacy
• Professional appearance and conduct
• Proof of references or recommendation letters
• Meeting minimum age requirement
• Valid ID or work permit

Documents

Reference letters and transcripts provide credibility and evidence of past performance.

• Medical aid or health insurance card (if applicable)
• Reference letters
• Bank account confirmation letter
• Certified ID copy
• Proof of income (parents or guardian)

Duties and Responsibilities

Employees are responsible for completing assigned tasks that support company objectives.

• Communicating with team members and managers
• Handling customer queries or complaints
• Using company tools, systems, or software correctly
• Maintaining workplace safety standards
• Managing schedules or deadlines

Required Skills

Technical knowledge and attention to detail improve efficiency and accuracy in daily tasks.

• Conflict resolution
• Organizational skills
• Critical thinking
• Attention to detail
• Communication (verbal and written)

Please note

Final Decision - Hiring managers compare performance, references, and qualifications before making the final choice.