Student Success Coach: First-Year & Alumni Engagement

Nelson Mandela University; Gqeberha; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Nelson Mandela University invites applications for a Student Success Coach to engage diverse students in developing personalised success plans and goal-directed learning experiences. The role aims to increase retention, persistence and graduation by fostering belonging and student ownership.

The successful candidate will collaborate with faculty and professional staff, analyse outcomes, contribute to policy and training, and support first-year students through guided coaching and development

Qualifications

• The minimum qualification is a four-year professional degree in psychology, social work, or education with an emphasis on psycho-social and developmental/educational support.
• Professional registration as a Psychologist, Registered Counsellor, Social Worker, Educational Psychologist or Educator with honours in educational psychology or inclusive education.
• At least 3 years' experience in coaching, advising or teaching diverse students in higher education to enhance academic success and retention.

Responsibilities

• Student Success coaching to engage diverse students and develop personalised success plans.
• Internal and external collaboration and communication with stakeholders.
• Conducting research and contributing to policy and procedure development and implementation.
• Development and Training for staff and students.
• Support for First Year Success initiatives.

Skills

Student success coaching

Communication skills

Collaboration

Research knowledge

Data analysis

Presentation skills

Problem solving

Education

Four-year professional degree in psychology, social work, or education

Job description

Nelson Mandela University invites applications for a Student Success Coach to engage diverse students in developing personalised success plans and goal-directed learning experiences. The role aims to increase retention, persistence and graduation by fostering belonging and student ownership.

The successful candidate will collaborate with faculty and professional staff, analyse outcomes, contribute to policy and training, and support first-year students through guided coaching and development