Student Success Coach: First-Year & Retention

Nmu; South Africa; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Nelson Mandela University is seeking a Student Success Coach to build a high-impact connection with a diverse student body, guiding them through personalised success plans via goal-directed, collaborative learning to improve retention and graduation outcomes.

The role requires collaboration with colleagues, engagement in research, policy development, and the design of development and training initiatives to support First Year students and inclusive education practices.

Qualifications

• Minimum qualification: four-year professional degree in psychology, social work, or education with psycho-social/developmental focus.
• Professional registration as Psychologist, Registered Counsellor, Social Worker, Educational Psychologist or Educator with honours in educational psychology or inclusive education.
• At least 3 years' experience coaching/advising/teaching diverse students in higher education.

Responsibilities

• Provide Student Success coaching to diverse students.
• Collaborate with internal and external stakeholders for student support.
• Engage in research and contribute to policy development and implementation.
• Develop and deliver development and training for staff and students.
• Support First Year Success programmes and services.

Skills

Coaching/Advising

Research knowledge

Data analysis

Communication skills

Team collaboration

First Year Support

Education

Four-year professional degree in psychology, social work or education

Job description

Nelson Mandela University is seeking a Student Success Coach to build a high-impact connection with a diverse student body, guiding them through personalised success plans via goal-directed, collaborative learning to improve retention and graduation outcomes.

The role requires collaboration with colleagues, engagement in research, policy development, and the design of development and training initiatives to support First Year students and inclusive education practices.