Student Registration Support Specialist

ADvTECH; Pietermaritzburg; On-site; ZAR 134,000 - 179,000; Full time

Job summary

Emeris invites applications for Registration Support Centre Agent positions at the Pietermaritzburg campus. The role involves handling registration queries, providing end-to-end support for all study modes, and proactive follow-up with students.

You will perform data capture and various admin tasks while delivering excellent service. Applicants should have 1–2 years reception/admin experience, be proficient in Word and Excel, and demonstrate strong communication, organisation, and initiative.

Qualifications

• Minimum of 1–2 years reception/admin experience.
• Computer literate with Word & Excel.
• Excellent verbal and written communication; telephone manner.

Responsibilities

• Handle registration-related queries from students registering from home; resolve or escalate as needed.
• Provide end-to-end registration support for all modes of study.
• Call students to remind them to register and to follow up on documents.
• Perform data capturing and other ad hoc administrative tasks.

Skills

Good interpersonal skills

Methodical

Excellent communication

Organisational skills

High initiative

Follow up

Education

Grade 12 / Matric

Diploma (NQF 6) advantageous

Tools

Word

Excel

Job description

Emeris invites applications for Registration Support Centre Agent positions at the Pietermaritzburg campus. The role involves handling registration queries, providing end-to-end support for all study modes, and proactive follow-up with students.

You will perform data capture and various admin tasks while delivering excellent service. Applicants should have 1–2 years reception/admin experience, be proficient in Word and Excel, and demonstrate strong communication, organisation, and initiative.