Strategic Process Analyst - Mapping, Change & Optimization

WNS Global Services; Centurion; On-site; ZAR 300,000 - 450,000; Full time

Job summary

WNS Global Services is seeking a Business Process Modelling Expert in Centurion, South Africa. The main purpose is to map and document business processes while reviewing procedure manuals with relevant stakeholders.

This role requires expertise in business process modelling and management, with specific focus on facilitating process improvements and changes. Candidates should have a certification in BPMP or Lean Six Sigma, along with experience using modelling software such as Visio, Bizagi, or Lucidchart.

Qualifications

• 2-3 years of experience in a business process modelling environment.
• Experience with modelling software such as Visio and Bizagi is required.
• Knowledge of RPA tools and quality tools in DMAIC/DMADV approaches.

Responsibilities

• Map and document business processes with business process owners.
• Gather and analyze information for business process mapping.
• Conduct and support change management processes.

Skills

Business process modelling

Stakeholder management

Change management

Process documentation

Education

Certified BPMP, Lean Six Sigma, or PMP

Tools

Visio

Bizagi

Lucidchart

Sharepoint

Job description

WNS Global Services is seeking a Business Process Modelling Expert in Centurion, South Africa. The main purpose is to map and document business processes while reviewing procedure manuals with relevant stakeholders.

This role requires expertise in business process modelling and management, with specific focus on facilitating process improvements and changes. Candidates should have a certification in BPMP or Lean Six Sigma, along with experience using modelling software such as Visio, Bizagi, or Lucidchart.