Hybrid Business Analyst - Process Optimization & Systems Thinking

Parvana; Cape Town; Hybrid; ZAR 520,000 - 900,000; Full time

Job summary

Parvana in Cape Town, South Africa is seeking an experienced Business Analyst to map and optimise complex business processes and apply systems thinking to design high‑quality solutions. You will partner with technology teams to deliver system enhancements and manage small-to-medium builds throughout the project lifecycle.

You'll analyse end-to-end workflows, APIs, ETL and data movements, engage senior stakeholders, and lead workshops to drive consensus while adapting quickly to new business

Qualifications

• Experience identifying inefficiencies and optimising complex business processes.
• Strong ability to apply design and systems thinking to create effective solutions.
• Proven experience partnering with technology teams to deliver system enhancements and manage builds.
• Solid understanding of data management, API integrations, and end-to-end system workflows.
• Ability to engage senior stakeholders, structure discussions, and drive consensus.
• Dynamic approach to diagnosing problems and adapting to new domains.

Responsibilities

• Map and optimise complex business processes while identifying root causes for operational challenges.
• Apply end-to-end systems thinking to design high-quality solutions aligning with technology and data architectures.
• Partner with technology and software teams to deliver system enhancements and manage small-to-medium builds.
• Analyse end-to-end workflows and integration points (APIs, ETL) for data movement and integrity.
• Build credibility with senior stakeholders by leading workshops and driving consensus.
• Manage the full project lifecycle from requirements and discovery through UAT, release, and adoption.

Skills

Business Analysis

Process Optimization

Systems Thinking

Stakeholder Management

API Integrations

ETL

UAT

Agile

Job description

Parvana in Cape Town, South Africa is seeking an experienced Business Analyst to map and optimise complex business processes and apply systems thinking to design high‑quality solutions. You will partner with technology teams to deliver system enhancements and manage small-to-medium builds throughout the project lifecycle.

You'll analyse end-to-end workflows, APIs, ETL and data movements, engage senior stakeholders, and lead workshops to drive consensus while adapting quickly to new business