Strategic Key Account Growth Leader

Safetysa; Gauteng; On-site; ZAR 500,000 - 800,000; Full time

Job summary

Safetysa is seeking a capable National Key Account Manager to manage strategic client relationships, deliver tailored solutions, and drive sustainable revenue growth. You will act as the primary contact for key accounts, collaborate with Operations, Sales, Finance, and Service teams, and ensure service levels meet expectations.

Responsibilities include developing account plans, pursuing cross-selling opportunities, and providing timely reports on performance and forecasts.

Qualifications

• Experience in key account management and maintaining long-term client relationships.
• Ability to develop and execute account plans aligned with client objectives and growth strategies.
• Strong negotiation and proposal skills to support renewals and upselling.

Responsibilities

• Build and strengthen long-term relationships with key clients.
• Serve as the primary contact for assigned key accounts.
• Develop thorough understanding of clients' objectives and requirements.
• Conduct regular client engagement meetings and reviews.
• Ensure high customer satisfaction through proactive management.
• Act as trusted advisor by delivering value-driven solutions.
• Identify growth opportunities through cross-selling and upselling.
• Collaborate with internal teams to ensure service delivery and alignment.

Skills

Client relationship management

Strategic account management

Sales & revenue growth

Stakeholder management

Problem solving

CRM reporting

Customer retention

Market intelligence

Tools

CRM system

Job description

Safetysa is seeking a capable National Key Account Manager to manage strategic client relationships, deliver tailored solutions, and drive sustainable revenue growth. You will act as the primary contact for key accounts, collaborate with Operations, Sales, Finance, and Service teams, and ensure service levels meet expectations.

Responsibilities include developing account plans, pursuing cross-selling opportunities, and providing timely reports on performance and forecasts.